Overview
Work History
Education
Skills
Work Preference
Timeline
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Support Associate
Open To Work

Nurul Farhanah

Agoda
Kuala Lumpur
3
Years of experience

Work History

Team Support Specialist
1 Year
Agoda - Kuala Lumpur | 10.2025 - Current
Financial Customer Service Representative
8 Months
Concentrix (GRAB) - Cyberjaya | 02.2025 - 10.2025
  • Adjusted end-to-end KYC process needs to align with workforce capabilities.
  • Refined tools and practices to optimize manual reviews.
Advisor 1- Customer Service
1 Year 5 Months
Concentrix (GRAB) - Cyberjaya | 08.2023 - 01.2025

Education

Bachelor of Science - Administrative Science, Policy And Law

UiTM - Seremban 3

Skills

Meeting facilitation
Stakeholder management
Network diagnostics
Videoconferencing

Work Preference

Job Search Status:

Open to work

Timeline

Team Support Specialist
Agoda
10.2025 - CurrentRead more
Financial Customer Service Representative
Concentrix (GRAB)
02.2025 - 10.2025Read more
Advisor 1- Customer Service
Concentrix (GRAB)
08.2023 - 01.2025Read more
UiTM - Bachelor of Science, Administrative Science, Policy And Law
Read more
Nurul FarhanahSupport Associate