Property Management Specialist with background overseeing all operational aspects of various type of buildings (office building, commercial and residential). Have experience at building positive tenant relationships, managing office operations and coordinating maintenance. Effective at keeping consistent balance between tenants rights and business targets to maintain financial goals.
Developed and executed plan/proposal to achieve better rate of occupancy (conducting market research).
Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
Landlord - Tenant liaison: Liaise with agent regarding prospective tenants and introduce them to types of units available and performed tours of premises.
Tenancy Administration: Kept meticulous records of all tenants in digital (Property Management Software) and hardcopy (filing). Preparing tenancy documents, follow up on renewal, eviction.
Tenant Public Relation: Established strong, professional relationships with Management and tenants.
Communicated regularly with tenant in order to achieve satisfaction through facility and service as well as updating landlord any issue related to building/tenants.
Followed up on delinquent tenants and coordinated collection procedures.
Monitored progress of any construction and maintenance jobs.
Research Assistant
University of Malaya
Petaling Jaya, Kuala Lumpur
02.2013 - 07.2017
Prepared literature/materials for reports, presentations or submission to peer-review journals/publications (focusing on housing and elderly studies).
Wrote and edited data collection forms and questionnaires.
Helped with large survey research projects and provided research support for data processing operations.
Analyzed statistical data (via SPSS) and summarized results by preparing written reports, graphs, fact sheets and tables.
Education
Master of Science - Estate Management (Real Estate And Development)
University Of Malaya
Kuala Lumpur
01.2014 - 11.2018
Bachelor of Science - Urban And Regional Planning
International Islamic University Of Malaysia
Kuala Lumpur
01.2008 - 11.2012
Skills
Property management
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Referees
Mrs. Nur Hasnah Ibrahim
Tang Brothers Realty Sdn Bhd
Finance Manager/ Human Resource
Tel : 016-661 1945
Mrs. Maya Balal
Tang Brothers Realty Sdn Bhd
Property Manager
Tel: 016-650 0089
Timeline
Property Management & Leasing Specialist
Tang Brothers Realty Sdn Bhd
08.2017 - Current
Master of Science - Estate Management (Real Estate And Development)
University Of Malaya
01.2014 - 11.2018
Research Assistant
University of Malaya
02.2013 - 07.2017
Bachelor of Science - Urban And Regional Planning
International Islamic University Of Malaysia
01.2008 - 11.2012
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