QA/QC Administrative Support professional with 6+ years of experience in laboratory documentation control, sample registration, regulatory reporting (MPOB), and audit documentation support. Skilled in maintaining SOP compliance, verifying data accuracy, coordinating cross functional workflows, and supporting quality records for audit readiness. Proficient in LIMS and Microsoft Office with strong attention to detail and consistent delivery against administrative and reporting timelines.
Supported QA/QC operations by maintaining controlled records and documentation in accordance with company SOPs, laboratory quality requirements, and regulatory standards.
Managed high-volume sample intake administration by registering and processing 80-150 samples daily in LIMS, ensuring correct identification, traceability, and complete record capture.
Maintained administrative processing timeline by completing sample registration within 1–1.5 days, depending on sample volume, ensuring downstream QA/QC workflow continuity.
Coordinated documentation flow and internal communication to support a 7 working day turnaround time for lab results (subject to test requirements and workflow).
Prepared, compiled, and validated MPOB documentation and regulatory reports, ensuring accuracy, completeness, and on-time submissions.
Improved record accuracy by conducting verification checks to prevent typos and mismatches (e.g., ensuring sample names align between reference letters and sample labelling).
Supported quality-related commercial documentation by verifying quotation details and ensuring alignment with information provided by the PIC and supporting documents.
Supported the annual SAM SCOPE audit by preparing and retrieving required evidence and records; assisted in addressing minor findings (e.g., correct sample temperature measurement and recording procedure) through improved documentation and coordination with relevant personnel.
Coordinated with lab analysts, operations, and customers to resolve documentation discrepancies, maintain compliance, and ensure smooth daily laboratory operations.
Education
Bachelor of Business Administration - Business Adminstration with Honours
UniSHAMS
Kuala Ketil, 02
03.2019
Diploma of Higher Education - Islamic Banking & Finance