NURUL ATIKAH MOHD SALMY
Human Resources | Industrial & Employee Relations | Performance Management
Puchong
Summary
Results-driven HR professional with over 6 years of experience specializing in industrial relations, employee engagement, performance management, and policy compliance. Proven track record in handling disciplinary matters, conducting domestic inquiries, executing performance improvement plans (PIP), and supporting HR audits in accordance with the Employment Act 1955. Skilled in building strong relationships with internal stakeholders and government agencies such as JTK and JPP. Demonstrated ability to manage HR operational cycles, coordinate employee relations initiatives, and conduct impactful training and awareness programs. Seeking to contribute as a well-rounded HR Generalist and willing to take on added responsibilities with a positive attitude to meet team goals.
Overview
11
11
years of professional experience
2017
2017
years of post-secondary education
2
2
Languages
Work History
HR Industrial & Employee Relations
Golden Screen Cinemas Sdn. Bhd.
08.2021 - Current
- Discipline Management: Handle employee misconduct, grievance cases, and whistleblowing reports, guiding leaders through procedures and timelines in accordance with internal disciplinary frameworks.
- Investigations: Conduct investigations by interviewing witnesses, collecting statements, gathering physical evidence, preparing complete inquiry bundles for use by disciplinary panel members.
- Disciplinary Documentation: Maintain accurate records and tracker for disciplinary cases and draft disciplinary letters including Show Cause, Warning, Suspension, and Dismissal, while ensuring each letter met compliance standards.
- Poor Performance Management: Execute and monitor structured Performance Improvement Plans for underperforming staff and advised people managers on KPIs and expected behavioral outcomes.
- Policy Compliance Review: Contribute to the review of internal policies and letters of offer (LOA) to ensure full alignment with Malaysia’s Employment Act 1955 amendments.
- Support HR Operations: Facilitate onboarding by conducting orientation sessions for new employees and introducing company policies. Support the Performance Management & Goal Management (PMGM) process by conducting briefing, assisting in goal setting, monitoring performance reviews and ensuring timely completion of evaluation cycles.
HR Executive
Senheng Electric (KL) Sdn. Bhd.
02.2017 - 08.2021
- Disciplinary Oversight: Managed and tracked all discipline cases related to misconducts such as dishonesty, sexual harassment, tardiness, grievances, and underperformance, while preparing accurate disciplinary documentation for official HR records.
- Domestic Inquiry Handling: Led internal domestic inquiries by conducting fact-based investigations, interviewing involved parties, assembling DI reports, and ensuring documentation in disciplinary files.
- PIP Supervision: Execute and monitor structured individual Performance Improvement Plans (PIP) by collaborating with managers to define measurable outcomes, expected behaviors, and ensuring timely completion.
- Compliance Supervising: Supported Jabatan Tenaga Kerja (JTK) audit inspections for outlets and HQ and attended conciliations session at JPP (Industrial Relations Department).
- Support HR Operations: Assisted in staff confirmation, claim approvals, non-confirmation and recruiting outlets employees.
HR Intern, Talent & Employee Support
SWCorp Malaysia
09.2014 - 11.2014
- Onboarding Support: Assisted in executing new hire induction and staff training programs to ensure smoother adaptation and productivity for incoming employees.
- Document Administration: Managed HR-related documentation such as memos, official letters, filing records, and calculated monthly intern allowances.
- Attendance Tracking: Assisted in identifying trends in lateness and absenteeism using attendance logs.
Education
Master of Business Administration (MBA) -
Universiti Teknologi MARA (UiTM)
Bachelor of Psychology - Human Science
International Islamic University Malaysia (IIUM)
Foundation in Human Sciences - undefined
International Islamic University Malaysia (IIUM)
Skills
Disciplinary action management
Domestic inquiry procedures
HR policy design and rollout
Labour law adherence
PIP management
Conflict/grievance resolution
Orientation and training
Probation review management
Performance Management and Goal Management (PMGM)
MS office (Word, Excel, PowerPoint)
Supportive interpersonal skills
Teamwork and collaboration
Reliable and accountable
Calm under pressure
Accomplishments
- Successfully managed disciplinary processes end-to-end, including DI and termination cases.
- Trained department heads and panel members on proper PIP and DI procedures.
- Improved PIP execution and compliance with labor laws.
- Supported compliance audits with JTK and JPP without penalty.
- Reduced recurring misconduct cases through proactive training and awareness.
- Mediated and closed multiple grievance cases.
- Improved engagement and HR visibility via regular outlet visits and monthly events.
- Played key role in automating HR processes (PIP, probation, confirmation, claims).
Training
- Disciplinary Process Training
- Employment Act 1955 Amendment Training
- Sexual Harassment Training
- Performance & Goal Management (PMGM) Training
- Performance Improvement Plan (PIP) Training
- Company Benefits Enhancement Training
- New Joiner Induction
Timeline
HR Industrial & Employee Relations
Golden Screen Cinemas Sdn. Bhd.
08.2021 - Current
HR Executive
Senheng Electric (KL) Sdn. Bhd.
02.2017 - 08.2021
HR Intern, Talent & Employee Support
SWCorp Malaysia
09.2014 - 11.2014
Bachelor of Psychology - Human Science
International Islamic University Malaysia (IIUM)
Foundation in Human Sciences - undefined
International Islamic University Malaysia (IIUM)
Master of Business Administration (MBA) -
Universiti Teknologi MARA (UiTM)