Nurul Ashima
Admin Executive
Kuala Lumpur
Summary
Organized, detail-oriented, and self-motivated administrative assistant with extensive office management experience. Proficient and energetic organizer with excellent written and verbal communication skills and ability to control inventories, appointment schedules, and customer communications. Proactive self-learner with flexibility and able to succeed in high volume and fast-paced environments.
Overview
9
9
years of professional experience
2017
2017
years of post-secondary education
3
3
Languages
Work History
Office Manager
Exma Services
01.2024 - Current
- Handling correspondence, managing calendars, scheduling meetings, and organizing office layout.
- Managing office supplies, equipment maintenance, and ensuring a safe and organized workspace.
- Addressing and resolving issues related to office operations, equipment, or employee needs.
- Facilitating communication between employees, departments, and external parties.
- Maintaining organized files and records, both physical and digital.
Assistant Office Manager
Exclusive Market
11.2022 - 12.2023
- Supports a manager in overseeing daily operations and staff, ensuring smooth workflow and efficient performance.
- Implement company policies and ensure compliance.
- Resolve workplace issues, including employee conflicts and performance concerns, often working with management to find solutions.
- Support the manager in planning and executing operational strategies to achieve company objectives
- Ensure workplace safety and maintain company standards.
- Completing tasks assigned by the general manager accurately and efficiently.
Admin Executive
Promicom Services
08.2016 - 10.2022
- Confers with customer by phone or in person to receive orders for installation, turn-on, discontinuance, or change in service
- Completes contract forms, prepares change of address records, and issues discontinuance orders, using computer
- Determines charges for service requested and collects deposits
- Resolves billing or service complaints and refers grievances to designated departments for investigation.
- Solicits sale of new or additional utility services
Education
Bachelor of Management - Degree
UNITAR INTERNATIONAL UNIVERSITY
Skills
Strong organizational and time management skills
Excellent communication and interpersonal skills
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Familiarity with office equipment and procedures
Ability to work independently and as part of a team
Adaptability and flexibility to handle a variety of tasks
Timeline
Office Manager
Exma Services
01.2024 - Current
Assistant Office Manager
Exclusive Market
11.2022 - 12.2023
Admin Executive
Promicom Services
08.2016 - 10.2022
Bachelor of Management - Degree
UNITAR INTERNATIONAL UNIVERSITY