Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Nurul Ashikin

Nurul Ashikin

Dungun

Summary

Dynamic Front Office Assistant at Tanjung Jara with expertise in property management software and exceptional customer service. Successfully coordinated room reservations and enhanced guest experiences, ensuring accuracy in billing processes. Proven ability to organize promotional events, driving increased sales through effective communication and attention to detail.

Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information, and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.

Reliable Front Office Assistant with relevant experience in managing administrative tasks including handling phone calls, scheduling appointments, and providing exceptional customer service. Strengths include effective communication skills, multitasking abilities, problem-solving capabilities, and proficiency in using office software such as Microsoft Suite. Proven track record of improving office efficiency by organizing processes and streamlining workflows.

Overview

2
2
years of professional experience
2017
2017
years of post-secondary education

Work History

Front Office Assistant

Tanjung Jara
Dungun
03.2024 - 05.2025
  • Assisted guests with inquiries, providing informative and friendly customer service.
  • Coordinated room reservations using property management software for accuracy.
  • Maintained reception area cleanliness and organization for a welcoming environment.
  • Processed guest billing information accurately during check-out procedures.

Promotions Assistant

Manjaku
Dungun
09.2023 - 11.2024
  • Assisted in organizing promotional events and product launches.
  • Coordinated with vendors to secure materials for marketing campaigns
  • Proofread all promotional material before release to ensure accuracy.
  • Increased sales by encouraging customers to purchase additional products and services.

Education

Sekolah Menengah Seri
Dungun, Terengganu

Skills

  • Property management software
  • Billing processing
  • Reservation coordination
  • Event organization

Languages

Malay
First Language
English
Intermediate (B1)
B1

Timeline

Front Office Assistant

Tanjung Jara
03.2024 - 05.2025

Promotions Assistant

Manjaku
09.2023 - 11.2024

Sekolah Menengah Seri
Nurul Ashikin