Nurul Ain Idris
System Analyst
Setapak,10
Summary
Systems Analyst with history of progressive leadership and project management. Gathers requirements, develops use cases, and delivers key initiatives. Aligns teams and drive collaboration and cohesion to complete projects on time and within budget. Subject Matter Expert (SME) in System Development.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
System Analyst
2Q Alliance Sdn. Bhd
Putrajaya, Putrajaya
02.2022 - Current
- Involve in Project e-IPTS 2.0 For KPT and e-SPA Pahang
- Provided technical support for end-users, resolving issues promptly and effectively.
- Developed detailed technical documentation to facilitate knowledge sharing among team members and aid in future troubleshooting efforts.
- Enhanced collaboration between IT teams by standardizing communication protocols around system requirements, project progress updates, and change management processes.
- Assessed business requirements to create focused solutions.
Project Management Officer (PMO)
HLA Integrated Sdn. Bhd.
Putrajaya, Putrajaya
09.2018 - 01.2022
- Involve in Project SPPA for MOF, Sistem Pelesenan for Perbadanan Putrajaya (PPj).
- Earned recognition for outstanding project management skills, receiving positive feedback from both internal and external stakeholders.
- Enhanced team performance by conducting regular progress meetings and providing constructive feedback to team members.
- Delivered projects on time and within budget, showcasing strong financial management skills in tracking expenses and controlling costs.
Software Tester / System Analyst
HLA Integrated Sdn. Bhd.
Putrajaya, 16
10.2016 - 01.2018
- Involve in Project MyCukai For MOF
- Design and preparing Software Requirement Design Specification (SRDS), Meeting with user, Collect requirement and produce test procedure, Test Report for all testing level.
- Testing overall system based on Regression Testing, PLAST (Performance Load and Stress Test)
- Improved software quality by executing thorough test cases and identifying critical defects.
- Managed defect tracking systems efficiently, prioritizing issues based on severity and potential business impact for prompt resolution.
Associate Software Engineer
Encoral Digital Solution Sdn. Bhd.
Bandar Tasik Selatan, Selangor
06.2015 - 09.2016
- Involve as Developer in e-HR System for PERKESO, MypharmaC for KKM.
- Responsible in writing program by applying PHP, SQL Script, Java Script integrated with CORRAD Framework and fixing bugs.
- Build subsystem by module using PHP, SQL and Java Script integrated with CORRAD Framework.
- Built databases and table structures for web applications.
- Tested and deployed scalable and highly available software products.
Education
Bachelor of Information Technology (HONS) - Software Engineering
Universiti Kuala Lumpur (MIIT)
Kuala Lumpur 01.2013 - 10.2015
Higher National Diploma (HND) in Computing - Software Development
Mara Professional College Beranang
Selangor 06.2008 - 10.2012
Skills
Project Documentation
User requirements
Software testing
Business Process Analysis
Requirements Gathering
System Design
Project Management
Technical Analysis
Project Documentation
Languages
English, Malay
Native language
English
Upper intermediate
B2
Malay
Proficient
C2
Certification
Certified Professional Requirement Engineering (CPRE)
Timeline
System Analyst
2Q Alliance Sdn. Bhd
02.2022 - Current
Project Management Officer (PMO)
HLA Integrated Sdn. Bhd.
09.2018 - 01.2022
Software Tester / System Analyst
HLA Integrated Sdn. Bhd.
10.2016 - 01.2018
Associate Software Engineer
Encoral Digital Solution Sdn. Bhd.
06.2015 - 09.2016
Certified Professional Requirement Engineering (CPRE)
06-2013
Bachelor of Information Technology (HONS) - Software Engineering
Universiti Kuala Lumpur (MIIT)
01.2013 - 10.2015
Higher National Diploma (HND) in Computing - Software Development
Mara Professional College Beranang
06.2008 - 10.2012
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