Ts. NURUDDIN BIN HJ. RAZALI
Rawang
Summary
Strategic & Results-Driven IT Leader with over two decades of experience steering IT project management, IT governance, digital transformation, and complex system modernisations within large-scale institutional environments. Proven track record in orchestrating end-to-end application development and database migrations—transitioning legacy infrastructure (e.g., Lotus Notes to Oracle HRMS to HURIS and Oracle DB to PostgreSQL DB).
Adept at enforcing rigorous quality assurance and ISO compliance frameworks (ISO 9001 & 27001) while aligning technical execution with high-level corporate goals. Combines strong technical acumen with excellent leadership in cross-functional team coordination, vendor management, and crisis problem-solving to ensure uninterrupted service delivery and operational excellence.
Overview
2
2
Languages
1
1
Certification
23
23
years of professional experience
Work History
Senior IT Officer
IT Quality Assurance, IIUM
Gombak, Selangor
06.2025 - Current
- Managing IT projects according to the university's IT project management standards
- Lead ICT governance, quality assurance, compliance, risk management and change management initiatives.
- Oversee ISO 9001 (QMS) and 27001:2022 (ISMS) audit readiness, documentation and compliance activities.
- Develop ICT policies, standards, procedures and service level agreements.
- Reviewed and updated operational procedures to align with best practices and regulatory requirements.
- Managed configuration management activities to maintain accuracy and efficiency in IT systems.
- Prepared detailed reports for top management, outlining operational performance and strategic recommendations.
Senior IT Officer
Student Development & Welfare, IIUM
Kuala Lumpur, Malaysia
08.2016 - 06.2025
- Led development and support of SDW system to enhance user experience and operational efficiency.
- Managed major systems including RMS, SiMS, MyMahallah, STAR, RNRS, QIAMS, OCRES, ecoupon, and Convocation System.
- Maintained compliance through up-to-date licences and certifications for software and systems reliability.
- Implemented migration projects from Oracle to PostgreSQL and modern web-based platforms.
- Monitored system performance indicators, implementing adjustments to optimise operation and improve user satisfaction.
- Prepared detailed reports for top management, outlining operational performance and strategic recommendations.
IT Officer
Management Services Division, IIUM
Kuala Lumpur, Malaysia
08.2003 - 07.2016
- Led HR digital transformation initiatives and modernization strategy, guiding system evolution from Lotus Notes to Oracle HRMS and HURIS.
- Managed enterprise HR systems, vendor relationships, contract governance, and ICT asset life cycles to support operational stability and service delivery.
- Established IT Service Management (ITSM) operational models and SLA frameworks to ensure continuous availability of critical HR systems.
- Directed end-to-end HR system enhancement projects, overseeing requirements analysis, testing, deployment, and ongoing user support.
- Led the technical team for Lotus Notes and Oracle HRMS, delivering application, database, network, and infrastructure support.
- Drove continuous improvement initiatives within HR IT function to enhance system capabilities in alignment with organisational objectives.
Education
Master's Degree of Information Technology - Information Technology
University of Selangor (UNISEL)
Shah Alam01-2023
Bachelor's Degree in Information System Management - Management Information System
University of Technology MARA (UiTM)
Shah Alam01-2011
Diploma in Computer Science (Multimedia) - Computer Science (Multimedia)
University of Technology Malaysia (UTM)
Johor Bharu01-2003
Skills
- Project management
- Strategic planning
- Audit procedures
- Stakeholder engagement
- Technical communication
- ICT governance
- ISO compliance
- Risk Management
- Change Management
- Service level agreements
- Configuration Management
- Critical decision-making
- Technical negotiation
- Report writing
- Oracle HRMS
- Lotus Notes
- Enterprise applications
- PostgreSQL
- SQL Server
- Project Management
- Vendor Management
- Digital Transformation
- Waterfall
- Agile (Scrum)
- SDLC
- Trello
- Microsoft Project
- Systems integration
- User interface design
- Document management
- Backend development
- Web application frameworks
- Application architecture
- Web development standards
- Client-side scripting
- Frontend frameworks
- Server-side programming
- Cloud-native development
- OS (Windows / Linux)
- GitLab / GitHub
- AI integration strategies
- Canva
- Teamwork
Certification
- Professional Technologist, Malaysia Board of Technologists (MBOT).
- Certified CompTIA Project +, CompTIA (Computing Technology Industry Association).
Accomplishments
- Over 23 years of IT leadership and technical experience.
- Led multiple enterprise-wide digital transformation initiatives.
- Managed migration from Oracle databases to PostgreSQL platforms.
Established and implemented ICT governance and quality assurance practices. - Managed large-scale application modernization projects.
- Successfully led IT teams across Human Resources, Research Management Center, Student Development & Welfare, and Quality Assurance units.
- Master of Information Technology with CGPA 4.00.
- Professional Technologist, Malaysia Board of Technologists (MBOT).
- CompTIA Project+ Certified (2026-2029).
Languages
Malay
Proficient
C2
English
Advanced
C1
References
- Mr. Khairulannuar Bin Mat Tahir, IT Manager, Automotive Corporation (Malaysia) Sdn. Bhd (ACM), 016-626 4852, Batu Caves, Batu Caves
- Mr. Kamarrudin Bin Ali, HR Director, MSD Level 3 Admin Block, IIUM, 019-2204428, Jln Gombak, K.Lumpur, 53100, MSD Level 3 Admin Block, IIUM Jln Gombak 53100 K.Lumpur
Timeline
Senior IT Officer
IT Quality Assurance, IIUM
06.2025 - Current
Senior IT Officer
Student Development & Welfare, IIUM
08.2016 - 06.2025
IT Officer
Management Services Division, IIUM
08.2003 - 07.2016
Master's Degree of Information Technology - Information Technology
University of Selangor (UNISEL)
Bachelor's Degree in Information System Management - Management Information System
University of Technology MARA (UiTM)
Diploma in Computer Science (Multimedia) - Computer Science (Multimedia)
University of Technology Malaysia (UTM)