NURSYAZA SYAZWANIE MOHAMMAD ZAIDI
District Sales Representative
Shah Alam
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Highly organized professional establishes relationships with customers. Stays calm even under pressure. Maintain positive attitude, outgoing, friendly and have great interpersonal skills. Dependable, energetic multitasked and eager to boost the level of customer satisfaction through delivery of superb customer services and demonstration of effective safety and comfort protocols.
Overview
10
10
years of professional experience
2
2
Languages
Work History
District Sales Representative
Evolution Oiltech Sdn Bhd
07.2023 - Current
- Cross selling package of Shell fleet card and Shell telematic system.
- Engaging with our Group of companies Shell Petrol Station to strengthen and enhances the sale of Diesel, Gasoline & Lubricant.
- Handling government tender for Our group especially in e-Perolehan
- Churning out new potential client from designated area and sector.
- Focus sector is fleet logistic company, Agriculture (Plantation/SHipping), General Manufacturer and Reseller.
- Planning for quarterly sales pipeline.
- Assist a team of sales professionals, providing coaching and performance feedback to drive continuous improvement.
- Boosted District sales by implementing targeted marketing strategies and identifying potential growth opportunities.
- Conducted regular sales training sessions for new hires, improving overall team performance and efficiency.
- Participated in industry networking events and trade shows, representing the company professionally and generating valuable leads for future business opportunities.
Concierge / Front Desk Assistant
Mulia Property Development
06.2019 - Current
- Answering the phone
- Concierge serves as a point person for directing calls
- Greeting visitors: Concierge greet visitors and notify employees that guests have arrived
- Accepting deliveries: Concierge may be tasked with accepting deliveries, including packages, certified and registered mail and communications sent by courier
- Administrative tasks: Concierge are responsible for administrative tasks, including maintaining files and spreadsheets or sending out interoffice communications.
Swimming Instructor
Water Sapien Swim School
01.2014 - Current
- Teaching beginner and intermediate students.
Safety Clerk
Exxonmobil Exploration & Production Malaysia Inc (EMEPMI)
08.2018 - 03.2019
- Update, prepare, produce and distribute various departmental reports - daily, weekly & monthly
- Responsible for the daily management of all Health and Safety related documentation
- Generate traffic reports for management review
- Establish and maintain record keeping and filing systems, including classifying, sorting and filing correspondence, records and other documents
- Receive and screen visitors and/or telephone calls, including notifying appropriate personnel
- Accurate filing of paperwork
- Prepare and code invoices for payment
- Monitor and order office supplies when needed
- Provide clerical support for all Health and Safety matters including claims management, training, contractors, injury reporting, Joint Health and Safety Committees
- Maintain a training calendar and book training as required
- Maintain safety talks and workplace inspection and training records
- Other duties as assigned.
Project Executive
Yayasan Inovasi Malaysia
02.2018 - 07.2018
- Support and coordinate projects with other departments
- Assist on MaGRIs Innovation project
- Project Coordinator for an Innovation project known as Buko Pandan (MaGRIs)
- The innovation development will focus on Researcher & Industry Expert engagement, make a prototype improvement, prepare branding and packaging design, set a photography and videography of the project, advertise and promote the project, and lastly make a project report of the innovation
- Project Coordinator for Cabaran Inovasi Inklusif 2018 for Zone Utara, Zone Pantai Timur, Zone Sarawak and Zone Tengah & Selatan
- Prepare all documentation i.e
- Reports and presentations, as assigned
- Schedule in-house and external events.
Executive / Project Manager / Human Resource
AQL Tek Sdn Bhd
05.2017 - 12.2017
- Responsible to supports human resources department by screening and interviewing applicants
- Preparing payroll
- Orienting new employees
- Administering employee benefit programs
- Handling Bizcontineo as main project
- Preparing proposal for any upcoming potential project.
Executive/Program Coordinator/Account Manager
Yayasan Inovasi Malaysia (YIM)
09.2016 - 05.2017
- Handling an Innovation Project known as Cabaran Inovasi Inklusif 2017 which consists of 6 Zones (Zone Selatan, Tengah, Pantai Timur, Utara, Sabah and Sarawak)
- Account Manager for an Innovation project known as Galah Tuis (MaGRIs) and Eartistic (HIP6)
- The innovation development will focus on the areas of improvements such as production on capacity, product branding and packaging, halal certifications/food standard and marketing training
- To purchase higher capacity production equipment, to improve on the quality of the projects in terms of nutrition value, presentation and final product after processing as well as packaging durability, to prepare the innovation on for food tests/industry certification (early stage submission as actual certification is longer than project timeline) i.e
- Nutrition analysis, halal certification etc
- (dependent on budget utilisation) to ensure that relevant food tests on the product are conducted
- To produce a market feasibility study.
Management Trainee
Yayasan Inovasi Malaysia
02.2016 - 08.2016
- Handled an Innovation Project known as MARA Technology Exploration (MARATEX2016)
- Assist Program Coordinator for an Innovation Project known as Cabaran Inovasi Inklusif 2016.
Education
Bachelor of Business Administration -
OPEN UNIVERSITY MALAYSIA
07.2027
Foundation in Business (FIB) - undefined
MANAGEMENT & SCIENCE UNIVERSITY (MSU)
Sijil Pelajaran Malaysia (SPM) - undefined
SMK SEKSYEN 9 SHAH ALAM
Skills
CUSTOMER SERVICE SKILLS
COMPUTER SKILLS
ORGANISATION SKILLS
EMPLOYEE RELATION SKILLS
MULTI-TASKING SKILLS
LANGUAGE SKILLS
COLD-CALLING
INDUSTRY EXPERTISE
TERRITORY MANAGEMENT
SALES PIPELINE MANAGEMENT
References
- Mr Kelvin Chong, District Sales Manager, Evolution Oiltech Sdn Bhd, 011-3915 1491
- Miss Erisha Munira, Head Concierge, The Exchange 106, 011-1232 7103
- Mr Aminuddin Nadzir, Business Consultant, Exxonmobil, Exploration & Production Malaysia Inc (EMEPMI), 012-245 5029
- Ms. Florence Ki, Chief Operating Officer, Yayasan Inovasi Malaysia, 019-390 3901
Swimming and Hiking
I am very active in sports especially Swimming and hiking. Represented the schools, state for swimming competition, while enjoying quite a number of hiking during my college times.
Timeline
District Sales Representative
Evolution Oiltech Sdn Bhd
07.2023 - Current
Concierge / Front Desk Assistant
Mulia Property Development
06.2019 - Current
Safety Clerk
Exxonmobil Exploration & Production Malaysia Inc (EMEPMI)
08.2018 - 03.2019
Project Executive
Yayasan Inovasi Malaysia
02.2018 - 07.2018
Executive / Project Manager / Human Resource
AQL Tek Sdn Bhd
05.2017 - 12.2017
Executive/Program Coordinator/Account Manager
Yayasan Inovasi Malaysia (YIM)
09.2016 - 05.2017
Management Trainee
Yayasan Inovasi Malaysia
02.2016 - 08.2016
Swimming Instructor
Water Sapien Swim School
01.2014 - Current
Bachelor of Business Administration -
OPEN UNIVERSITY MALAYSIA
Foundation in Business (FIB) - undefined
MANAGEMENT & SCIENCE UNIVERSITY (MSU)
Sijil Pelajaran Malaysia (SPM) - undefined
SMK SEKSYEN 9 SHAH ALAM