NUR SYANTHINI ABDULLAH
Setapak, Selangor,14
Summary
. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and arranged. Good listening skills. Friendly and reliable Shop Assistant offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Satisfies customers with exceptional service.
Overview
5
5
years of professional experience
Work History
Shop Assistant
Miniso
Melaka Tengah, 04
08.2023 - 09.2024
- Remained calm and composed in tense situations involving angry or upset customers.
- Completed daily tasks accurately and on-time to support shop needs.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Greeted customers entering store and offered assistance with requirements.
- Managed product displays, showcasing new arrivals or bestsellers for increased visibility and sales opportunities.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
Sales Assistant
GVK BOUTIQUE
12.2022 - 07.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Increased sales by building strong customer relationships and providing excellent service.
Senior Sales Assistant
MYDIN ANJUNG BAZAAR
Gelang Patah, Johor
05.2019 - 12.2021
- Provided excellent customer service by promptly addressing client inquiries and resolving any issues that arose during the sales process.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Negotiated prices, terms of sales and service agreements.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
SPM 2010 - 2014
SMK DATO BIJAYA SETIA
Sungai Petani, Kedah, Malaysia 04.2001 -
Skills
POS Systems
Store maintenance
Product Knowledge
Relationship Building
Records Management
Product Promotions
Upselling strategies
Promotional activities
Inventory Management
Customer Service
Multitasking
Languages
Tamil
Native language
Malay
Proficient
C2
English
Advanced
C1
Tamil
Proficient
C2
Timeline
Shop Assistant
Miniso
08.2023 - 09.2024
Sales Assistant
GVK BOUTIQUE
12.2022 - 07.2023
Senior Sales Assistant
MYDIN ANJUNG BAZAAR
05.2019 - 12.2021
SPM 2010 - 2014
SMK DATO BIJAYA SETIA
04.2001 -
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