NURSYAMILAH DZULCAFLY
Customer Asisstant
Lot 5329, Jalan Besar Kampung Tengah Air kuning, 31950, Kampar, Perak,Perak
Summary
Results-oriented and reliable professional with a strong track record of delivering exceptional outcomes. Excellent communication and problem-solving skills. Committed to utilizing expertise to contribute to the success of your company. Focused on achieving goals and exceeding expectations. Dedicated to making a positive impact and driving growth.
Overview
1
1
years of professional experience
16
16
Years of education
Work History
Customer Assistant
WAKAKA F&B
04.2023 - Current
- Handled cash transactions accurately while adhering to company security protocols.
- Supported promotional events by setting up displays and engaging customers in product demonstrations.
- Participated in regular inventory checks, assisting with restocking as needed.
- Managed multiple tasks simultaneously while maintaining composure under pressure from busy store traffic.
- Maintained a clean and organized store environment, promoting an inviting atmosphere for customers.
- Collaborated with colleagues to ensure seamless customer service during high-traffic periods.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Performed cash, card, and check transactions to complete customer purchases.
Part Timer Cashier
KFC
04.2021 - 05.2021
- Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Learned duties for various positions and provided backup at key times.
Education
Sekolah Menengah Kebangsaan Air Kuning
Mambang Di Awan, Perak, Malaysia 04.2001 - 01.2020
Foundation - Foundation of Technology in Business Management
University Technology Petronas
Seri Iskandar, Perak, Malaysia 04.2001 - 01.2022
Skills
Active Learning
Complaint Handling
Customer Assistance
Friendly and Helpful
Store Organization
Inventory Management
Cash Handling
Strong Communication and Interpersonal Skills
Work Preference
Work Type
Full TimeLocation Preference
RemoteImportant To Me
Work-life balanceCompany CulturePaid time offHealthcare benefitsPaid sick leaveCareer advancementPersonal development programsTeam Building / Company RetreatsStock Options / Equity / Profit SharingFlexible work hoursAcknowledgments
All the information shared in the resume is correct, and I take full responsibility for its correctness. I solemnly declare that the information in this resume is true to the best of my knowledge and belief.
Quote
The price of anything is the amount of life you exchange for it.
Henry David Thoreau
Languages
English
Advanced (C1)
Malay
Advanced (C1)
Timeline
Customer Assistant
WAKAKA F&B
04.2023 - Current
Part Timer Cashier
KFC
04.2021 - 05.2021
Sekolah Menengah Kebangsaan Air Kuning
04.2001 - 01.2020
Foundation - Foundation of Technology in Business Management
University Technology Petronas
04.2001 - 01.2022