Summary
Overview
Work History
Education
Skills
Timeline
Generic
Nur Syahirah Shahrel

Nur Syahirah Shahrel

Tenancy Administrator
Ampang, Selangor,10

Summary

Detail-oriented and proactive Leasing and Tenancy Administrator with over 7 years of experience managing leasing operations, tenancy documentation, credit control, and business administration. Skilled in maintaining accurate records and ensuring smooth tenancy management. Adept at using Microsoft Office and IFCA systems, with a proven track record of problem-solving and supporting business operations efficiently.

Overview

8
8
years of professional experience
2
2
Languages

Work History

Leasing & Business Administrator

Metro Eyewear Holdings (M) Sdn Bhd
02.2025 - Current
  • Maintain an up-to-date leasing database and ensure all tenancy in proper order.
  • Track and monitor the critical dates for all renewals of tenancies, public liability coverage, Bank Guarantee, etc.
  • Prepare all tenancy-related documentation, including reminder letters, lease renewal notices, and tenancy expiry/termination letters for both new and existing outlets.
  • To prepare P&L for renewal of tenancies.
  • Monitor and update business license of outlet from time to time.
  • Coordinate with the Finance Department to process payments, verify tax invoices, and ensure timely disbursements.
  • Liaise with Operations and Marketing departments for working permit applications and event-related approvals.
  • Perform other ad hoc duties as assigned by management.

Tenancy Administration, Executive

Low Yat Group
07.2023 - 12.2024
  • Prepare all documentations in relation to tenancy matters, including letters of offer, tenancy agreements and such other agreements as required.
  • Prepare proposals for new prospective tenants and renewal proposals for existing tenants.
  • In charge of documentation in term of filling, update tenancy details in IFCA.
  • To coordinate and communicate on all tenancy administrative processes including liaising with related authorities and within internal department.
  • Tracking and monitoring all tenancy administrative documentation until complete.
  • Execute lease negotiations, renewals and rental units' showings to ensure maximum occupancy of rental units
  • Oversee handover and takeover procedures during tenant move-ins and move-outs to ensure compliance with company standards.
  • Perform other ad-hoc duties as assigned by the management.

Executive, Credit Control Cum Tenancy Admin

Nu Sentral, MRCB
10.2022 - 07.2023
  • Managing the collection of all payments and debts
  • Follow up on overdue invoices and payments and implement company collection procedures as necessary
  • Contact debtors through calls, email or letter to notify them on outstanding invoices
  • Negotiating payment plans
  • Prepare monthly ageing report, collection report and other reports as assigned
  • Prepare, check, and monitor the issuance of Letter of Offer, signing of Tenant / Licensee agreements and all other correspondences pertaining to tenancy
  • In charge of documentation in term of filling, update tenancy details in IFCA
  • Prepare and submit tenancy report by monthly
  • To coordinate and communicate on all tenancy administrative processes including liaising with related authorities and within internal department
  • Monitor and update the tenant master list from time to time
  • Perform other ad-hoc duties as assigned by the management.

Leasing Admin Executive

Bata Malaysia Sdn Bhd
01.2018 - 05.2022
  • Track and monitor the critical dates of all renewals of tenancies, public liability coverage, Bank Guarantee, etc.
  • To update and maintain accurate lease registry and other real estate data base records.
  • Prepare tenancy-related documents for new and existing outlets, including reminder letters, lease renewal notifications, and expiry/termination letters.
  • Prepare memos to the Finance Department for payment processing, verify tax invoices, and conduct follow-ups as needed.
  • Responsible for the arrangement of new and renewal leases to be stamped.
  • Prepare and update monthly lease reports to support management reviews and reporting needs.
  • To liaise with Landlord, Property Agents, etc.


Marketing & Leasing Assistant

Nural Enterprise Sdn Bhd
07.2017 - 01.2018
  • To monitor expiry date of all tenancy and ensure notices are issued on time

· Prepare the appraisal memo for the renewal of tenancy

proposal

· Prepare the letter offer, tenancy agreement and letter of

guarantee

· Prepare for the tenancy agreement execution and the

stamping fee and documentation

· Handling with the A&P documentation (proposal and letter

offer)

· Prepare tenancy monthly report

  • To liaise with the maintenance Department on tenant moving out and follow up that VP is properly done and refunds are processed and passed to the Credit Control.
  • To liaise with Account Department every middle of month to do rental & service charges billings.

Education

High School Diploma -

Kolej Teknologi Antarabangsa Cybernetics
Maluri, Kuala Lumpur
04.2001 -

Skills

Independent and responsible

Timeline

Leasing & Business Administrator

Metro Eyewear Holdings (M) Sdn Bhd
02.2025 - Current

Tenancy Administration, Executive

Low Yat Group
07.2023 - 12.2024

Executive, Credit Control Cum Tenancy Admin

Nu Sentral, MRCB
10.2022 - 07.2023

Leasing Admin Executive

Bata Malaysia Sdn Bhd
01.2018 - 05.2022

Marketing & Leasing Assistant

Nural Enterprise Sdn Bhd
07.2017 - 01.2018

High School Diploma -

Kolej Teknologi Antarabangsa Cybernetics
04.2001 -
Nur Syahirah ShahrelTenancy Administrator