To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills, and also a hardworking and passionate job seeker with strong organizational skills eager to secure a Field Service Engineer position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
1
1
Certificate
2
2
Languages
4
4
years of post-secondary education
Work History
Sales Executive
RSS Instruments Sdn Bhd
10.2023 - Current
Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention and also boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
Possesses expertise in procuring a diverse range of chemicals and laboratory instruments, thereby possessing extensive knowledge of supplier companies in Malaysia.
Participated in multiple tender processes and engaged in direct procurement activities with various government agencies including but not limited to UM, UKM, UPM, MARDI, and MPOB. Skillfully generated quotations and documents, ensuring strict compliance with regulatory standards and meeting the rigorous requirements of government agencies.
Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Intern
Malaysian Nuclear Agency (Nuclear Malaysia)
03.2023 - 09.2023
Gained comprehensive proficiency in radiography testing (RT) utilizing X-ray and gamma-ray methods; conducted testing, processed radiography films, and ensured adherence to safety measures, including shielding and the use of survey meters and personal dosimeters. Provided guidance to new interns on calculation methods, the complete testing process, and film development.
Successfully developed a Convolution Neural Network (CNN) model with 94% accuracy for classifying welding defect images into their respective types of defects, utilizing the Python programming language. Implemented a data augmentation process to modify the orientation and increase the number of images used in the study.
Participated in the planning of new radiation shielding for the exposure room at Block 59, Malaysian Nuclear Agency by conducting gamma dose rate measurements, analyzing data using Origin software, and preparing a detailed report for Nuclear Malaysia reference.
Participated in Non-Destructive Testing (NDT) courses arranged by Nuclear Malaysia for professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
Part-time
Tutti Frutti
03.2018 - 05.2018
Maintained impeccable hygiene and upheld stringent food handling protocols; ensured cleanliness of work surfaces, tables, chairs, and customer areas, while maintaining and servicing yogurt machines to guarantee optimal functionality and cleanliness.
Greeted new customers, answered initial questions, took orders, processed cash payments, and recorded sales every day.
Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
Education
Bachelor of Science - Nuclear Science
Universiti Kebangsaan Malaysia
Bangi, Selangor, Malaysia
Sep.2019 - Sep.2023
Skills
Business development and planning
Certification
IELTS: Band 7.0
Accomplishments
Pioneered a Convolutional Neural Network (CNN) with a 94% accuracy rate, streamlining welding defect classification and boosting operational efficiency.
Established robust supplier relationships, leading to increased efficiency in lab equipment procurement and business growth in the scientific equipment sector.
Successfully managed solo operation of high-demand retail space, demonstrating exceptional customer service and operational management, leading to improved customer retention rates.
Timeline
IELTS: Band 7.0
04-2024
Sales Executive
RSS Instruments Sdn Bhd
10.2023 - Current
Intern
Malaysian Nuclear Agency (Nuclear Malaysia)
03.2023 - 09.2023
Bachelor of Science - Nuclear Science
Universiti Kebangsaan Malaysia
Sep.2019 - Sep.2023
Part-time
Tutti Frutti
03.2018 - 05.2018
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