Customer Assistant
Watsons
Bangsar, Kuala Lumpur
03.2022 - 03.2022
- Researched and resolved account and service problems with friendly, knowledgeable support.
- Conducted research on customer preferences, impressions and overall satisfaction with products and service using communication and explaination methods.
- Stocked merchandise, clearly labeling items and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.