NUR SHAFIQAH BINTI SHAMSUDIN
NO,369 JALAN SERI GEDUNG 12, TAMAN SERI GEDUNG , 08000 SUNGAI PETANI KEDAH.
Summary
Results-driven individual with extensive experience in customer service and software testing. Skilled in database maintenance and problem-solving, with a track record of improving customer satisfaction through attentive service and quality assurance.
Overview
9
9
years of professional experience
Work History
hazrinaz enterprise
agent insurance vehicle
NO 3, HADAPAN JPJ SUNGAI PETANI 08000 SUNGAI PETANI KEDAH., malaysia
01.2018 - Current
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Conducted testing of software and systems to ensure quality and reliability.
- Updated and maintained databases with current information.
Education
High School Diploma -
Sekolah Menengah Kebangsaan Juasseh
12-2012
Skills
- Customer relationship management
- Database maintenance
- Software testing
- Quality assurance
- Customer service
- Problem solving
Languages
English
Elementary (A2)
A2
Malay
Native
Native
Timeline
hazrinaz enterprise
agent insurance vehicle
01.2018 - Current
High School Diploma -
Sekolah Menengah Kebangsaan Juasseh