Nur Shafika Najiha Binti Omar
Logistic Coordinator
Batu Caves, Selangor
Summary
As a Logistics Coordinator at BDP International with several years of experience in managing operations efficiently and in an organized manner, while enhancing team collaboration. Skilled in data entry, time management, and working with various departments. Strong in ensuring data accuracy and maintaining customer satisfaction through effective communication and problem-solving.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Logistics Coordinator
BDP International
04.2019 - Current
- Entered data, generated reports, and produced tracking documents.
- Tracked the status of each order assigned by management and updated information on the current status or any potential delays in the system.
- Coordinated with carriers to ensure the timely delivery of goods without any significant delays.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Telemarketer
Myeg Services Berhad
12.2017 - 03.2019
- Followed up with customers to solicit further sales.
- Handled each call with professionalism and efficiency.
- Generated new leads through targeted cold calling efforts, expanding the company''s client base.
- Recorded and updated customer information in the systems.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Provided efficient and hassle-free assistance to customers in renewing vehicle road tax and insurance.
Store Crew
7 Eleven Store
08.2016 - 09.2016
- Increased store cleanliness with regular sweeping, mopping, and sanitizing of high-touch areas.
- Assisted in maintaining a safe working environment by adhering to all safety guidelines and reporting any hazards immediately.
- Provided exceptional customer service by actively listening to customer needs and offering relevant solutions based on their preferences.
- Supported smooth operations during peak hours by efficiently handling multiple tasks simultaneously.
- Demonstrated strong attention to detail when handling financial transactions, minimizing errors in cash handling.
Education
No Degree - Diploma In Marketing
Politeknik Port Dickson
Port Dickson, Negeri Sembilan, Malaysia 04.2001 -
Skills
Problem-solving
MS office
Data entry
Adaptability and flexibility
Multitasking and organization
Team collaboration
Time management
Timeline
Logistics Coordinator
BDP International
04.2019 - Current
Telemarketer
Myeg Services Berhad
12.2017 - 03.2019
Store Crew
7 Eleven Store
08.2016 - 09.2016
No Degree - Diploma In Marketing
Politeknik Port Dickson
04.2001 -
Similar Profiles
Melyssa ZabaletaMelyssa Zabaleta
Project Team Leader at BDP InternationalProject Team Leader at BDP International
Prachi LondhePrachi Londhe
Project Coordinator at BDP InternationalProject Coordinator at BDP International
ALMA ROSE JEROSANIBALMA ROSE JEROSANIB
Senior Logistics Coordinator at BDP InternationalSenior Logistics Coordinator at BDP International