Driven professional with extensive experience in office administration and customer service, notably at Synergy Powertech Engineering Sdn. Bhd. Excelled in document control, data entry, and enhancing operational efficiency. Demonstrated proficiency in UBS Accounting and Microsoft Excel, coupled with a strong ability to manage complex tasks and improve customer satisfaction.
-Assist the Office Executives in day to day operation
-Attend phone calls, routing calls, delivering messages to staffs
-Book Keeping
-Cash Book Reconciliation
-Petty Cash Management
-Document organization with thorough file maintenance,
archiving outdated records as necessary for efficient retrieval
when needed.
-Record-keeping with diligent data entry and database
management for vital company information.
-Prepare Invoice
-Prepare Purchase Order
-Assist the Building Manager in day to day operation
-Attend to residents phone calls end enquiries
-Maintain Residents complaints record
-Cash Book Keeping
-Petty cash management
-Document organization with thorough file maintenance
-Prepare Purchase Order
-Accept payments and update accounts in UBS System
-Facilitate internal audits by preparing supporting documents
promptly upon request from auditors and Management
Corporation
-Manage accounts payable and receivable processes.
-Bank Reconciliation
-Complete daily cold calling and outreach to build sales
pipeline.
-Answer inbound telephone calls from interested customers
to persuasively discuss offerings.
-Attend training sessions on various topics including
communication skills, product knowledge updates,
compliance regulations, which led to increased confidence in
presenting offerings to prospects.
-Answer questions about company offerings with
knowledgeable responses about products and services.
-Collaborate with team members on joint projects
-Explain product prices and packages as well as answered
questions and addressed concerns of customers.
Office Administration
Administrative Support
Data Entry
Computer Skills
Filing
Mail handling
Microsoft Excel
Microsoft Word
Clerical Support
Document Control
Customer Service
Computer Proficiency
Office Management
File Organization
Invoice Processing
Recordkeeping
proficiency in UBS Accounting