Nur Saadiah Asmadi
Tasek Gelugor
Summary
Assistant Cafe Manager with proven skills in restaurant management and staff training. Maximizes business profits with strong sales pushes and expense controls. Trained in food safety and health code requirements. Competent in business management and inventory control. Experienced with overseeing daily cafe operations and ensuring exceptional customer service. Utilizes team leadership skills to foster collaborative and efficient work environment. Track record of implementing effective service strategies and maintaining high standards of quality.
Overview
6
6
years of professional experience
Work History
Assistant Cafe Manager
Coffee Bean & Tea Leaf
Sungai Petani, Kedah
01.2022 - Current
- Maintained a clean and safe work environment by adhering to health regulations and conducting regular inspections.
- Led a team of baristas to deliver consistent high-quality beverages and food items to customers.
- Established open communication channels within the team, allowing for prompt resolution of issues and fostering a collaborative work environment.
- Streamlined inventory management processes for improved accuracy and reduced waste.
- Reduced labor costs through efficient staff scheduling while ensuring adequate coverage during peak hours.
- Ensured strict compliance with local food safety guidelines through regular audits and staff training sessions.
- Resolved and investigated complaints regarding service and food quality to prevent loss of business.
- Scheduled and received beverage and food deliveries, thoroughly checking delivery contents to verify product quantity and quality.
- Monitored food inventory and supplies to prevent waste.
Supervisor
Nbrand(M) Sdn. Bhd. (Venzy Tea Sunway Carnival Mall)
08.2020 - 01.2022
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Oversaw daily operations of the outlet, ensuring smooth workflow and timely completion of tasks.
- Monitored workflow to improve employee time management and increase productivity.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Supervisor
Cozmart Sdn.Bhd.
06.2020 - 08.2020
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Management Trainee
Old Town Kopitiam Butterworth (Bertam Perdana)
09.2019 - 04.2020
- Developed problem-solving abilities through hands-on experience with real-life business scenarios.
- Optimized inventory management systems for better control over stock levels, reducing waste, and minimizing costs.
- Gained knowledge of company policies, protocols and processes.
Education
BACHELOR OF BUSINESS ADMINISTRATION (HONS) -
UNITAR International University
Georgetown, Penang01.2018
FOUNDATION IN MANAGEMENT -
UNITAR International University
Georgetown, Penang01.2016
Skills
- Health and Safety Regulations
- Staff Training and Development
- Scheduling Coordination
- Food Safety Compliance
- Customer Engagement
- Operational Efficiency
Personal Information
- Age: 29
- Nationality: Malaysia
Languages
Malay
Native language
English
Upper intermediate
B2
References
Available upon request
Interests
Reading
Hiking
Timeline
Assistant Cafe Manager
Coffee Bean & Tea Leaf
01.2022 - Current
Supervisor
Nbrand(M) Sdn. Bhd. (Venzy Tea Sunway Carnival Mall)
08.2020 - 01.2022
Supervisor
Cozmart Sdn.Bhd.
06.2020 - 08.2020
Management Trainee
Old Town Kopitiam Butterworth (Bertam Perdana)
09.2019 - 04.2020
BACHELOR OF BUSINESS ADMINISTRATION (HONS) -
UNITAR International University
FOUNDATION IN MANAGEMENT -
UNITAR International University
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