Nur Rashidah Bt Ab Rashid
Kota Tinggi,Johor
Summary
Highly motivated and experienced professional with a background in retail sales, telecommunications, hospitality, and office logistics. Skilled in customer service, sales, inventory management, and administrative tasks. Strong communication, teamwork, and organizational abilities, with a proven ability to work effectively in fast-paced environments. Seeking opportunities to leverage experience and contribute to a dynamic team.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work history
Officer
Flash Express
Kota Tinggi, Johor
2023.04 - 2026.01
1. Managed incoming and outgoing parcels
2. Updated shipment records in the system
3. Coordinated with delivery riders for parcel dispatch
4. Monitored parcel status and resolved discrepancies
Receptionist
Mayres Hotel
Kota Tinggi, Johor
2020.12 - 2021.08
1. Greeted and assisted guests during check in and check out
2. Managed room reservations and bookings
3. Processed payments and issued receipts
4. Handled guest inquiries and complaints professionally
Sales promoter
YTL communications
Kota Tinggi, Malaysia
2018.03 - 2020.09
1. Promoted and sold internet plans and wireless moderm
2. Explained product features and subscription packages to customers
3. Assisted customers with registration and SIM activation
4. Achieved monthly sales targets
5. Provided after sales support and troubleshooting assistance
Retail sales associate
Valiram Group
Sepang, Selangor
2015.02 - 2016.12
1. Assisted local and international customers with fragrance and beauty product recommendations
2. Achieved and supported monthly sales targets.
3. Promoted ongoing promotions and new product launches
4. Handled cash and transactions accurately
5. Maintained product displays and ensured store cleanliness
Education
SPM -
Sekolah Menengah Kebangsaan Bandar Kota Tinggi
Kota Tinggi, Johor 2009.01 - 2012.12
Skills
Experienced in retail sales, customer service, hospitality, and office logistics; skilled in assisting customers, promoting products, managing inventory, coordinating shipments, and maintaining accurate records; strong communication, teamwork, and organizational abilities; able to work in fast-paced environments
Timeline
Officer
Flash Express
2023.04 - 2026.01
Receptionist
Mayres Hotel
2020.12 - 2021.08
Sales promoter
YTL communications
2018.03 - 2020.09
Retail sales associate
Valiram Group
2015.02 - 2016.12
SPM -
Sekolah Menengah Kebangsaan Bandar Kota Tinggi
2009.01 - 2012.12