NUR QISTINA BATRISYIA BINTI AZIZUL BAHARI
STUDENT
Batang Kali, Selangor
Summary
Dynamic and customer-focused professional with experience at Dunkin' Donuts, excelling in customer service and teamwork. Proven ability to enhance client satisfaction through effective communication and process improvement. Skilled in maintaining cleanliness and organization, fostering a positive environment that drives team success and customer loyalty.
Reliable employee with time management and teaming abilities. Dedicated to completing work on-time and going above and beyond with each activity. Excellent work ethic and attendance record.
Overview
2
2
Languages
Work History
Staff Member
Dunkin' Donuts
09.2025 - 02.2026
- Collaborated with colleagues on various projects, sharing knowledge and expertise while working together towards common objectives.
- Established positive relationships with customers and other staff members.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
Education
SMK SYED MASHOR
Batang Kali, Selangor, Malaysia 04.2001 -
Skills
Cleaning and organization
Strong teamwork
Customer service
Customer service expertise
Process improvement
Timeline
Staff Member
Dunkin' Donuts
09.2025 - 02.2026
SMK SYED MASHOR
04.2001 -
cooking
i currently studied as a Diploma in Pastry & Bakery student at Food Institute of Malaysia . As a student i learn essential baking technique such as bread making, cake decorating and plated desserts. They are also exposed to food safety, kitchen management, costing, basic business skills needed in the food industry and also service people skills. Overall, studying Diploma in Pastry & Bakery at the Food Institute of Malaysia helps students build strong technical skills , confidence , and passion , preparing them for careers as bakers , pastry chefs , or even future entrepreneurs in the food industry.