Viewpoint
NUR NATASYA HISHAM
Administration Assistant Cum Receptionist
Kuala Lumpur
Summary
Almost 10 years experience in office administration and facilities management. Responsible to ensure offices run smoothly and efficiently. Personal goal to achieve career growth by obtaining various working experience. Committed to strengthening customer experience with positivity and professionalism when answering request. Positive and upbeat with strong relationship-building abilities.
Overview
10
10
years of professional experience
12
12
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Administration Assistant Cum Receptionist
TMF Group
12.2022 - Current
- Restocked supplies and placed purchase orders to maintain adequate stock levels. (such as stationaries, pantry items and etc)
- Welcomed client/guests with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices
- Mails management - receiving mails, documents and keeping proper record
- Assist in disseminating office administration notice, circular, memo to staff.
- Assist to ensure office equipment are in order and monitor the cleanliness of the office areas.
- Other ad-hoc tasks that required assistance to expedite office work flow.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted with planning office events and meetings for smooth execution.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled petty cash transactions and payments records accurately.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, andMaintain and update files, databases, records in ViewPoint (VP) system for office administrative matters
- Assist HR Department to onboarding new joiner and distribute birthday token to all staff.
Facilities Assistant cum Front Desk
Appraisal Property Management (Attached Petro
11.2014 - Current
- Manage office and building passes including record keeping, issuance of office passes and access to new staff and visitors
- Provide administrative support to the superior arranging meetings, filing and opening post including preparing agendas
- Manage receptionist area, including greeting visitors and responding to telephone and in-person requests for information
- Assisting staffs in organizing events, trainings, talks and briefings
- Liaise with vendor for request quotation
- Records Management, Storage and Retrieval Services
- Special project request by client
- To ensure that Procedures are adhered to in relation to all purchase requisitions and invoices within Facilities
- Prepare the permit to work for vendor to enter Petron site
- Issue an ID tag & access card for Petron staff
- Monthly update contact list
- Prepare the cubicle name plate for workstation
- Support and assist the Facilities Manager and the team with administration requirements
- Carry out the building fire drills and ensure a maintained fire marshal system
- Ensure signage on site appropriate and current at all times
- From JobStreet.com
- Getting sites such as alarm status from IMNS and Punch List status from Maxis system, close the Punch List in BSDS/NCR once rectifies with photos/log file uploaded
- Tracking of site status
- Follow up site status on daily basis prior to completion
- Perform any other duty as and when required by the superior and management.
Project Admin
Maxis Technology Center
6 2013 - 8 2013
- Getting sites such as alarm status from IMNS and Punch List status from Maxis system, close the Punch List in BSDS/NCR once rectifies with photos/log file uploaded
- Tracking of site status Follow up site status on daily basis prior to completion
- Perform any other duty as and when required by the superior and management
Education
Diploma - in Office Management & Technology
Kolej Unikop (a Subsidiary of UiTM)
Kuala Lumpur, Malaysia 04.2001 - 04.2013
Skills
- Supply Replenishment
- Meeting Coordination
- Telephone reception
- Office Administration
- File Organization
- Office Equipment Maintenance
- Administrative Support
- Meeting Preparation
- Filing
- Clerical Support
- Invoice Processing
Certification
ACHIEVING EXCELLENCE IN CUSTOMER SERVICE (NOV 2015)
Volunteer Experience
- AMPANG HOSPITAL, Sahur Project to Ampang Hospital's staff and patient
- BACK TO SCHOOL, Participation to help a child with new uniform school
- ZOO NEGARA, Participation to prepared and distribute the food to animals
Software
Timeline
Administration Assistant Cum Receptionist
TMF Group
12.2022 - Current
Facilities Assistant cum Front Desk
Appraisal Property Management (Attached Petro
11.2014 - Current
Diploma - in Office Management & Technology
Kolej Unikop (a Subsidiary of UiTM)
04.2001 - 04.2013
Project Admin
Maxis Technology Center
6 2013 - 8 2013
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