Nur Musyarrafah Binti Daud
Property Underwriter
Seri Kembangan ,10
Summary
Successful Executive with over 10 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives. Forward-thinking and proactive with achievements across underwriting management. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Underwriting Portfolio. Motivated to learn, grow and excel in Insurance Industry
Overview
5
5
years of post-secondary education
9
9
years of professional experience
Work History
Property Underwriter, Commercial Lines
Liberty Insurance Malaysia Berhad
07.2018 - Current
- Oversaw daily administrative operations, including providing the quotation for risk more than RM10mil and accesses the referred risk.
- Coordinate with BDE on the risk improvement and risk survey
- Monitor risk improvement and claim ratio Monitor the policy issuance according to the quotation
- Provide the monthly report for the sub-standard risk Monitor the survey report once the surveyor submitted and make sure that the risk is the report accordingly.
- Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
- Directed technological improvements, reducing waste and business bottlenecks.
- Develop the new product and e-system module (FLAS ) for usage of agent for new package product ( BizCare)
- Collaborated with IT on the enhancement of the current system
- Involving on UAT for Rexit eCOver System to make sure the system run smoothly once the system is launched
- Providing an training for the new system ( FLAS and REXIT system)
Property Underwriter
Allianz (Malaysia) Insurance Berhad
09.2015 - 10.2017
- Assist in monitoring the smooth flow of documents in underwriting unit to ensure the job,duties and responsibilities are meeting of the Company benchmarks
- Underwrite risks and coordinate with BDM on risk survey required and follow up on risk improvement
- Monitor risk retention and claim ratio
- Monitor daily submission and fill up input form for submission to CP Hub
- Liaison with BDMs & agent inquires and follow up on outstanding matters such as information for policy issuance.
- Underwriter for General Insurance (specialize in Liability, Property, GPA & H&S).
Property Senior Underwriter
Hong Leong (Takaful) MSIG Berhad
07.2015 - 08.2015
- Ensure all risk accepted by the company are in compliance with HLMT underwriting guideline
- Plan and execute daily operation, risk assessment, underwriting and compliance requirement Provide quotation promptly within turnaround time
- Provide technical support to sale force on risk acceptance/quotation and retention calculation
- Track, compile, analyze and report performance date underwriting/operations Facilitate product development, process and system enhancement.
Underwriter
Allianz (Malaysia) Berhad
, Petaling Jaya
07.2013 - 07.2014
- Assist in monitoring the smooth flow of documents in underwriting unit to ensure the job, duties and responsibilities are meeting of the Company benchmark
- Underwrite risks and coordinate with BDM on risk survey required and follow up on risk improvement
- Monitor risk retention and claim ratio
- Monitor daily submission and fill up input form for submission to CP Hub
- Liaison with BDMs & agent inquires and follow up on outstanding matters such as information for policy issuance.
- Underwriter for General Insurance (specialize in Engineering and Bond ).
Underwriter
Berjaya Sompo Insurance Berhad
, Kuala Lumpur
11.2010 - 06.2013
- Check and Sign Policies and Endorsements.
- Ensuring that these documents are issued within the Service Level Standard of -5 workdays for standard cases and-3 workdays for Medical Insurance and -1 workday for specially requested urgent cases.
- Resolve errors or ambiguous issues in Drafting Sheets with Underwriting or Branches in a timely manner.
- Target : Within 3 workdays
- Ensuring Communication on resolutions are recorded (printed or scanned in ECM) whilst keeping immediate supervisors and recipients' supervisors in the loop.
- Escalate/Identify possible problem areas in systems or processes to supervisors and assist in troubleshooting for resolution.
- Supervise data entry personnel; motivate them to maximize productivity and accuracy in performance.
- To highlight to supervisor of any non-compliance of procedures or irregularities and assist supervisor to formulate measures to mitigate occurrence.
- Assist supervisor on adhoc assignments and/or reporting as and when the need arises.
- The following tasks are relevant only if assigned:-.
- Preparation of Motor Refund Advices to F&A;.
- Preparation of Medical Cards or Golfer's Cards.
- Raise Change Request / Problem log form as and when an IT issue crops up and perform testing of program patching or enhancement.
- Distribution of physical document or work to data entry personnel.
- Maintain a constant awareness of the Company's business context and company profitability, Compliance of Rules and Regulations, Health and Safety practices.
Trainee
Malaysia Assurance Alliance
05.2010 - 10.2010
- Work DescriptionAssist the marketer to develop their sales kitAssist the agent when to develop a quotationSubmit the memo to the underwriting departmentDo the presentation for Life and Health Insurance.
- Supervisor for Artizana Sdn Bhd, Johor Bahru (Dis 2004 till March 2005) Work Description:Planning schedule for worker.
- And control the operation of storeTo assist in purchase requisition of raw material.
- Solve problem when receive complained from customer.
Education
undefined
Professional Certificate - undefined
Associateship of Malaysian Insurance Institute (AMII)
Bachelor Business Administration (HONS) Insurance - undefined
07.2008 - 04.2010
Diploma - Investment Analysis
07.2005 - 04.2008
Skills
Adobeundefined
Additional Information
- Activities Universiti Activities: , Exco Perhubungan Luar in Career Day (2009) Exco Feast for Festival Sukan Ulang Tahun Ke-3 UiTM(2009) Participate in Statistical Package For Social Science Seminar (Oct 2008) Trained as Reserve Officer Training Unit (PALAPES) (2005-2008) and become as an Young Officer for ATM at 21 June 2008 Organizer of Larian Mega Under PALAPES SOCIETY (Mac 2007) Treasure of PALAPES Society (2005-2008) School Activities 1st prize for participating in Product Creative for Usahawan Muda Malaysia at USM( Mac 2005) Head of Executive for AUDACITY SI in Program Tunas Bistari Johor Social Activities Exco for donation of Tabung Adik Nurasyura (June 2009) Exco for Futsal Terbuka Melaka (Mac 2009)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Collaborated with team in the development of FLAS and REXIT project
- Managed to do a training on the system after the system has been launched.
Timeline
Property Underwriter, Commercial Lines
Liberty Insurance Malaysia Berhad
07.2018 - Current
Property Underwriter
Allianz (Malaysia) Insurance Berhad
09.2015 - 10.2017
Property Senior Underwriter
Hong Leong (Takaful) MSIG Berhad
07.2015 - 08.2015
Underwriter
Allianz (Malaysia) Berhad
07.2013 - 07.2014
Underwriter
Berjaya Sompo Insurance Berhad
11.2010 - 06.2013
Trainee
Malaysia Assurance Alliance
05.2010 - 10.2010
Bachelor Business Administration (HONS) Insurance - undefined
07.2008 - 04.2010
Diploma - Investment Analysis
07.2005 - 04.2008
Professional Certificate - undefined
Associateship of Malaysian Insurance Institute (AMII)
undefined
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