NURMAISARAH NORAZLI
Recent Graduate In Education
Cheras,10
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability.
Overview
4
4
years of professional experience
Work History
Part Time Corporate Team Building Facilitator
Coach 2 Success
08.2022 - 07.2024
- Enhanced program effectiveness by collaborating with colleagues to review and revise curriculum content regularly.
- Increased participant engagement by incorporating interactive activities and group discussions into sessions.
- Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
- Contributed to improved team performance by facilitating workshops on communication, collaboration, and problem-solving techniques.
Customer Sales Assistant
Nitori
10.2022 - 03.2023
- Resolved customer complaints professionally, ensuring a positive outcome for all parties involved.
- Enhanced customer satisfaction by providing timely and accurate product information.
- Provided personalized recommendations based on customer needs to boost sales and satisfaction levels.
- Processed cash and credit transactions accurately, maintaining a balanced register at the end of each shift.
- Built strong relationships with customers, fostering loyalty and repeat business.
Crew Member
KidZania Kuala Lumpur
06.2022 - 09.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Trained new team members on procedures, customer service, and sales techniques.
Intership Teacher
Tadikum Universiti Malaya
03.2024 - 06.2024
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Subject Teacher
Real Kids
03.2020 - 02.2021
- Administered quizzes and tests to assess student understanding of material.
- Enhanced student comprehension by incorporating hands-on activities and group projects into lessons.
- Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.
- Provided individualized support for struggling learners, implementing targeted interventions tailored to each student''s unique needs.
- Taught subject matter based on information compiled from textbooks, online sites, and other educational materials.
Cashier Assistant
Guardian
- Met customer needs through polite, friendly and attentive service.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
Education
Bachelor of Early Childhood Education - Education
UNIVERSITI MALAYA
Petaling Jaya, Selangor, Malaysia12.2024
Diploma In Early Childhood Education - Education
Kolej Poly Tech-Mara Kota Bharu
Kota Bharu, Kelantan, Malaysia10.2019
Skills
Cash Handling
Customer Service
Problem-Solving
Basic Math
Teamwork and Collaboration
Task Delegation
Strategic Planning
Languages
Malay
Native language
English
Upper intermediate
B2
Korean
Elementary
A2
Volunteering
In mean time, i love to do something beneficial for me and others.
Timeline
Intership Teacher
Tadikum Universiti Malaya
03.2024 - 06.2024
Customer Sales Assistant
Nitori
10.2022 - 03.2023
Part Time Corporate Team Building Facilitator
Coach 2 Success
08.2022 - 07.2024
Crew Member
KidZania Kuala Lumpur
06.2022 - 09.2022
Subject Teacher
Real Kids
03.2020 - 02.2021
Cashier Assistant
Guardian
Bachelor of Early Childhood Education - Education
UNIVERSITI MALAYA
Diploma In Early Childhood Education - Education
Kolej Poly Tech-Mara Kota Bharu
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