Dynamic professional with a friendly demeanor and strong teamwork skills, experienced as an Assistant Manager at Pusat Ekonomi Digital Keluarga Malaysia. Proven ability to enhance customer experiences and manage financial activities effectively. Proficient in Microsoft Office, with a commitment to fostering collaboration and delivering exceptional customer service.
Overview
4
4
years of professional experience
Work History
Family Responsibilities
-
05.2024 - Current
Took time off to care for my family members.
Handled family budgets and financial plannings.
Completed online courses in Microsoft Excel Online Courses (Intermediate Level).
Billing Clerk
WCL Fastline (Shipping Agent)
05.2024 - 01.2026
Managed invoicing and payment processing operations.
Maintained detailed records of customer payments and billing adjustments.
Processed customer invoices, credit memos and payments within established timelines.
Managing documentations related to the customer vehicles.
Assistant Manager
Pusat Ekonomi Digital Keluarga Malaysia (PEDi) Kg Belatik
04.2022 - 04.2024
Developed strong working relationships with staff, fostering a positive work environment.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Record every financial activitiy related to the management in PEDi
Provide ICT training to all participants in order to increase the numbers of users in PEDi.
Education
BBA - Business (Financial Management And Banking)
Universiti Malaysia Sabah (UMS)
Kota Kinabalu, Sabah, Malaysia
04.2001 -
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Microsoft office
Timeline
Family Responsibilities
-
05.2024 - Current
Billing Clerk
WCL Fastline (Shipping Agent)
05.2024 - 01.2026
Assistant Manager
Pusat Ekonomi Digital Keluarga Malaysia (PEDi) Kg Belatik