NUR KHALILATUL AMLA KAMAL SUBKI
MANAGER , REHABILITATION MEDICINE ( OCCUPATIONAL THERAPIST)
Subang Jaya,10
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
6
6
years of professional experience
2
2
Certificates
Work History
Manager
Sunway Medical Center
03.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
- Cross-trained existing employees to maximize team agility and performance.
Assistant Manager
Sunway Medical Center
03.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Senior Occupational Therapist
Sunway Medical Center
01.2019 - Current
- Managed caseloads efficiently, ensuring timely documentation and communication with team members.
- Collaborated with interdisciplinary team members to provide comprehensive patient care and support.
- Advocated for patients'' needs within healthcare settings, promoting optimal care provision and accessibility.
- Coordinated successful discharge planning meetings with patients, families, and multidisciplinary teams to ensure smooth transitions from hospital to community or home settings.
- Provided ongoing education to family members regarding patient care techniques, fostering a supportive home environment for recovery.
- Led workshops for colleagues on emerging occupational therapy practices, encouraging continued professional development within the department.
- Implemented home modification recommendations, enabling greater safety and autonomy for patients in their living environments.
Senior Occupational Therapist
National University of Malaysia Medical Centre (UKMMC)
1 2005 - 1 2018
- Collaborated with interdisciplinary team members to provide comprehensive patient care and support.
- Managed caseloads efficiently, ensuring timely documentation and communication with team members.
- Advocated for patients'' needs within healthcare settings, promoting optimal care provision and accessibility.
- Coordinated successful discharge planning meetings with patients, families, and multidisciplinary teams to ensure smooth transitions from hospital to community or home settings.
- Provided ongoing education to family members regarding patient care techniques, fostering a supportive home environment for recovery.
- Led workshops for colleagues on emerging occupational therapy practices, encouraging continued professional development within the department.
- Implemented home modification recommendations, enabling greater safety and autonomy for patients in their living environments.
- Conducted evaluations of patients'' abilities and limitations, guiding the creation of appropriate intervention strategies.
- Participated in community outreach events to promote the benefits of occupational therapy and educate the public on available services.
- Improved patient outcomes by implementing evidence-based treatment plans and monitoring progress.
- Developed individualized therapy programs for patients, resulting in increased functional independence.
- Served as a liaison between healthcare providers and insurance companies, advocating for necessary coverage of occupational therapy services.
- Mentored junior therapists, contributing to their professional growth and development.
- Enhanced patient satisfaction by addressing concerns promptly and providing thorough explanations of treatment goals and plans.
- Facilitated group therapy sessions for improved social skills and community integration among participants.
- Evaluated assistive technology options for patients with physical limitations, recommending devices that best met their needs for daily living tasks.
- Contributed to quality improvement initiatives by analyzing data trends in patient outcomes and suggesting changes in treatment approaches when needed.
- Established strong rapport with patients by demonstrating empathy, patience, and understanding of their unique challenges.
- Increased patient engagement through the utilization of creative therapeutic activities tailored to individual interests.
Education
Degree - Degree in Occupational Therapy
Faculty of Health Sciences , UKM
Diploma - Diploma in Occupational Therapy
Allied Health College, Ministry Of Health, Malaysia
SPM -
Sekolah Menengah Kebangsaan King Edward VII
Taiping , Perak 04.2001 -
Skills
Accomplishments
- Establish & growth Occupational Therapy Team in Sunway
Medical Center
- Establish Integrated Advance Technology with Conventional
Rehabilitation in Sunway Medical Center
- Providing Talk in DocEquity for Spina Bifida Management from
Occupational Therapy perspective.
- Direct involvement with the Project : Child Development
Department & New Rehabilitation Wings Tower D
- Develop Work Instruction for Upper Extremity , Eip Pediatric
and SOP for work process.
- Participate in Career Growth structure, learning structure &
competencies development for rehabilitation
Additional Information
- Recognize speaker for Occupational Therapist Profession
- Medical Legal case assessor ( As patient assessor , staff assessor)
- Work closely with staff health in related work related injury management for Sunway Medical Center
- Certified Spinal Cord Injury Trainer
- Certified Cognitive Assessor
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Manager
Sunway Medical Center
03.2023 - Current
Assistant Manager
Sunway Medical Center
03.2022 - Current
Senior Occupational Therapist
Sunway Medical Center
01.2019 - Current
SPM -
Sekolah Menengah Kebangsaan King Edward VII
04.2001 -
Senior Occupational Therapist
National University of Malaysia Medical Centre (UKMMC)
1 2005 - 1 2018
Degree - Degree in Occupational Therapy
Faculty of Health Sciences , UKM
Diploma - Diploma in Occupational Therapy
Allied Health College, Ministry Of Health, Malaysia
Specificinvolvementinclinicalprogram
- In charge in Rehabilitation Clinic (Multidisplinary Team Management)
- Specific management discussion in: Diabetic Foot, Diabetic Amputation, Spinal Cord Injury, Neuropediatric Rehab, Urology (bowel & bladder care), Others
- In charge in EIP group for neuropediatric (Collaborate with Physiotherapy and Speech Pathologist)
- In charge in Driving Rehabilitation Occupational Therapy Unit, Department of Medical Rehabilitation Services, UKM Medical Centre
- Occupational Therapist In charge
- Therapist In charge in coordinate and setting driver rehab at UKMMC
- In charge in Work Rehabilitation Occupational Therapy Unit, Department of Medical Rehabilitation Services, UKM Medical Centre (Experience with medical report for PERKESO / JPA / Insurance)
- In charge in Sexual Health Rehabilitation Occupational Therapy Unit, Department of Medical Rehabilitation Services, UKM Medical Centre
- Therapist In charge Collaborate with rehab physician
- Participate Therapist in coordinate and setting return to work module at UKMMC
- Therapist In charge in coordinate and setting sexual health rehab at UKMMC
Otherexperiences
- Experience in neurobiofeeback equipment
- Experience in MULE / REHA COM equipment
- Experience in MOCA, COTNAB, RIVERMED, BIT, LOTCA, LOTCA-G assessment
- Experience in DASH, Minnesota, Jebsen Hand Taylor, Purdue Pegboard, O-connor assessment
- Experience in PDMS II, SP / SSP, PEP 3 and DOTCA assessment
- Experience as a Clinical Preceptor for FSKB, UiTM and KSKB
- Experience as VIVA Preceptor for FSKB and UiTM
- Experience as locum Therapist in PrinceCourt Medical Centre
- Experience as locum Therapist in IRehab Physiotherapy Centre Subang Jaya
Certified
- Certified Trainer in Spinal Cord Injury (Done in Chiang Mai University)
- Certified in Wheelchair Skill and Seating Assessment (Course provided by Disable People and WHO) (Basis and Intermediate Level)
Current
Leading Occupational Therapy Unit as a head occupational therapist in Sunway Medical Center. Still in clinical practice for adult / physical case management and active in RETURN TO WORK PROGRAM. Medico legal or insurance assessor for functional abilities and outcome prediction.
Personalparticulars
38, 11/29/1983, Malaysia, Female, Married, Malaysia
Specificinvolvementinclinicalprogram
- In charge in Rehabilitation Clinic (Multidisplinary Team Management)
- Specific management discussion in: Diabetic Foot, Diabetic Amputation, Spinal Cord Injury, Neuropediatric Rehab, Urology (bowel & bladder care), Others
- In charge in EIP group for neuropediatric (Collaborate with Physiotherapy and Speech Pathologist)
- In charge in Driving Rehabilitation Occupational Therapy Unit, Department of Medical Rehabilitation Services, UKM Medical Centre
- Occupational Therapist In charge
- Therapist In charge in coordinate and setting driver rehab at UKMMC
- In charge in Work Rehabilitation Occupational Therapy Unit, Department of Medical Rehabilitation Services, UKM Medical Centre (Experience with medical report for PERKESO / JPA / Insurance)
- In charge in Sexual Health Rehabilitation Occupational Therapy Unit, Department of Medical Rehabilitation Services, UKM Medical Centre
- Therapist In charge Collaborate with rehab physician
- Participate Therapist in coordinate and setting return to work module at UKMMC
- Therapist In charge in coordinate and setting sexual health rehab at UKMMC
Otherexperiences
- Experience in neurobiofeeback equipment
- Experience in MULE / REHA COM equipment
- Experience in MOCA, COTNAB, RIVERMED, BIT, LOTCA, LOTCA-G assessment
- Experience in DASH, Minnesota, Jebsen Hand Taylor, Purdue Pegboard, O-connor assessment
- Experience in PDMS II, SP / SSP, PEP 3 and DOTCA assessment
- Experience as a Clinical Preceptor for FSKB, UiTM and KSKB
- Experience as VIVA Preceptor for FSKB and UiTM
- Experience as locum Therapist in PrinceCourt Medical Centre
- Experience as locum Therapist in IRehab Physiotherapy Centre Subang Jaya
Certified
- Certified Trainer in Spinal Cord Injury (Done in Chiang Mai University)
- Certified in Wheelchair Skill and Seating Assessment (Course provided by Disable People and WHO) (Basis and Intermediate Level)
Current
Leading Occupational Therapy Unit as a head occupational therapist in Sunway Medical Center. Still in clinical practice for adult / physical case management and active in RETURN TO WORK PROGRAM. Medico legal or insurance assessor for functional abilities and outcome prediction.
Personalparticulars
38, 11/29/1983, Malaysia, Female, Married, Malaysia
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