Nurjuma Binti Mohd Jefri
Pontian,Johor
Summary
Supported daily operations by overseeing workflow and ensuring efficiency. Supervised staff performance to enhance productivity and maintain service quality. Provided training and guidance to team members while resolving customer inquiries and complaints professionally. Managed scheduling, inventory levels, and prepared operational reports for management review.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work history
Assistant supervisor
Aeon.Co (M) Bhd
Johor Bahru, Johor
2024.03 - 2026.01
- Managed staff rosters for optimal resource utilisation.
- Improved team productivity by implementing efficient workflow strategies.
- Conducted regular audits of inventory, ensured adequate supply availability at all times.
- Trained staff in usage of new software tools; enhanced technical competency within the team.
- Coordinated holiday schedules ensuring no disruption in work due to absences.
Cashier
Pasarayaku Sdn. Bhd.
Pekan Nenas, Johor
2023.02 - 2024.02
- Communicated product information to customers, driving informed purchases.
- Trained new cashiers on store policies and procedures to maintain standards.
- Collaborated closely with store management for daily operations success.
- Assisted customers with enquiries to enhance their shopping experience.
Education
SPM - Menengah Kebangsaan
SMK Dato,Mohd Yunos Sulaiman
Pekan Nenas 2018.01 - 2023.12
Languages
Malay
Proficient (C2)
English
Advanced (C1)
Timeline
Assistant supervisor
Aeon.Co (M) Bhd
2024.03 - 2026.01
Cashier
Pasarayaku Sdn. Bhd.
2023.02 - 2024.02
SPM - Menengah Kebangsaan
SMK Dato,Mohd Yunos Sulaiman
2018.01 - 2023.12