NUR IZZATI MOHD AZMI
Summary
I'm passionate for numbers and tackling new challenges! Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs.
Overview
13
13
years of professional experience
7
7
Certifications
Work History
HUMAN CAPITAL BUSINESS DRIVER (HCBD), MANAGER
MALAYSIA AVIATION GROUP
1 2023 - Current
- Data Collection: Obtain & analyze insights into the Job market of aviation talents and direction to develop reward strategies, to ensure MAG rewards remain market competitive to attract and retain talent, at the same time cost competitive
- Development: Managing the implementation of human capital strategies, policies, and procedures and ensuring compliance with the policies and procedures and terms and conditions to support the achievement of MAG business objectives
- Accountability: Drive the implementation to ensure excellent execution of tailored remuneration packages for specific aviation job families, Pilots, Cabin Crew, Engineers, Technicians, and Sales, tied to specific business results, that will allow the business to attract, reward and retain successful employees who contribute to sales growth and profitability within the context of a competitive marketplace, union relationships, and a dynamic business
- Accountable to ensure that a total compensation strategy is in place that will increase new business success.
- Followed all relevant traffic laws and safety regulations.
REWARDS, MANAGER
MALAYSIA AVIATION GROUP
08.2021 - 12.2022
- Data Collection: Execute Data Analytics to develop reward programs that are impactful, whilst balancing with our budgets and aligned with our People strategies
- Development: Develop tailored remuneration packages (mix of fixed, variable, and incentives) for specific aviation job families especially Pilots, Cabin Crew, Engineers, Technicians & Support that are tied to specific business results to ensure MAG rewards remain market competitive to attract and retain talent, at the same time cost competitive
- Network Exposure: Maintain relationships and network with external professional advisors, specialists, consultants, and industry peers
- Gain the market's latest, best practices, insights, trends, and benchmarks
- At the same time, build a good relationship with interdepartmental to ensure the projects of Rewards Transformation support their business objectives and meet all legal requirements
- Guidance: Continuously review, refine and enhance the handbook/guidebook for Domestic & International Stations to ensure the information being streamline across the MAG subsidiaries
- Communication: Provide recommendations, guidance, and information to the HCBP & BU on matters pertaining or relating to C&B policies, guidelines, and procedures to ensure the MAG workforce understands the procedures in order to achieve manpower efficiency and effectiveness
- Achievements: In 2021, we have embarked on a few projects introducing the Quarterly Variable Component (QVC) Scheme, Restructure Pilot Salary & Allowances, Introducing Productivity & Efficiency Incentive (PEI) for Engineering Team, Streamlining T&C as well as introducing the Annual Performance Bonus
- We successfully achieved the Rewards Transformation Program in Jan2022 with great success and were the first airline in Malaysia to introduce these in the market
- Successfully introduced salary increment in Aug 2022 after years of suspension as well as introduced performance bonus after 30 years of no announcement in bonus.
- Accomplished multiple tasks within established timeframes.
SENIOR SALES ACCOUNT MANAGER
QATAR AIRWAYS MALAYSIA
08.2018 - 07.2021
- Data Collection: Prepare a Business plan to optimize revenue opportunities and maximize QR presence in the market
- Sales Activities: Regular visits to the existing and new potential customers to generate maximum revenues by providing comprehensive sales & after-sales service
- Sales Exposure: Ensure QR participation in the sales campaign, public events, MATTA fair, and MITM fairs to ensure these engagements would lead to new business opportunities
- In addition, dealing with corporate clients to ensure corporate booking remains resilient even during the pandemic crisis
- After Sales Services: Coordinate all customer claims with the support of the HO claims department and ensure that all claims are received and replied to and/or resolved
- On top of that, assist customers with all the information related to booking/ forwarding /delivery to ensure quality customer service and enhance the services provided by QR Maintain the inventory and QR promotional items
- Achievements: Exceeded the revenue targets assigned by the company by 13% in the first year of employment
- Key Person for any slide presentation for Regional and Group CEO, His Excellency, Mr
- Akbar Al Baker
STATISTIC FIRST LEVEL EXECUTIVE
BANK NEGARA MALAYSIA
11.2015 - 08.2018
- Data Collection: Collect and compile regular and ad-hoc data of International Investment Position (IIP) and Balance of Payments (BOP) for 3600 reporting entities (Bank & Non-Bank) to ensure it is in accordance with international statistical standards
- Ensure reporting entities (REs) meet regulatory reporting requirements as mandated in the relevant acts and guidelines in accordance with stipulated deadlines
- Data Analysis: Analyze and verify data at micro and macro levels to ensure data integrity and accuracy that reflects the domestic and international financial and economic conditions and developments
- Communication: Effective communication of reporting requirements, clarifications, and guidance to REs to ensure reporting integrity to internal and external stakeholders
- Engaging users by conducting training sessions and dialogues to facilitate understanding and ease of access to data for surveillance, analysis, research, decision-making, and publication
- Project Management: Lead and Improvise the compilation of the Monthly Ultimate Beneficial Owner (UBO) project where data is heavily used by the Governor and Deputy Governor
- Achievements: Key Person on any issues related to monthly Ultimate Beneficial Owner (UBO)
- Key Person for DIA and FDI Portfolio for IIP and BOP statistic data (which used by the Department of Statistic Malaysia (DOSM) and Ministry of Finance (MOF), Malaysia
- Conducting training for Banks and Non-Banks on BOP and IIP report as well as ABS presentations.
PRICING ANALYST
MALAYSIA AIRLINES SYSTEM BERHAD
07.2011 - 10.2015
- Data Collection: Examine fluctuations in market conditions such as macroeconomic environment, competitive activities, consumer behavior, and internal flight load situations to ensure the proposed pricing are in accordance with the market and provide appropriate recommendations to optimize revenue
- Data Analysis: Evaluate market trends, forward bookings, competitor behavior, and the performance of past initiatives and offer proactive recommendations and actions to drive network revenue, by using data from multiple sources such as QL2 system, Infares, Paxis data, ATPCO, SITA Res, SITA NGAI, PROS, and other pricing systems
- Data Dissemination: Perform competitor's analysis and benchmarking for SPA and codeshare agreements to build effective offline and partnerships fare structures in order to give profitable returns to the company
- Collaboration: Collaborate with MATTA, MITF, and Big Deal Promotion for Malaysia & Europe Market
- Communication: Deal with online and interline proposals for individual and group travel from various Area Managers, local sales offices, and general sales agents and approve/disapprove or negotiate and recommend appropriate action in respect of pricing authorization
- Project Management: Lead the team to provide affordable promotion during both incidents MH370 and MH17 to further improve the yield and revenue during that crisis
- Achievements: Leads Point of Sales Malaysia which has a significant revenue target (70%) of the overall MAS target
- Focal point for European station on pricing matters especially involving promotions and market fares adjustment.
ACCOUNT ASSOCIATE
IBM MALAYSIA SDN BHD
04.2011 - 07.2011
- Data Collection: Compiling and reviewing financial information
- Preparing financial forms, documents, and reports
- Assisting with the preparation of budgets and financial statements
- Data Dissemination: Assisting with tax filings, accounts receivables, accounts payables, and payroll processing.
Education
Master of Business Admin. (MBA) - Accounting
UUM
Bachelor of Commerce - Accounting
University of Adelaide, Australia
Skills
Database operation
Microsoft Office Access
PPT Slide Presentation
NGAI
Amadeus
MYOB Accounting
PROS
SITA
QL2
KIDU
RAPID
INFARES
PowerApps
Microsoft Power BI
PULSERA
Statistical operation
IMPROMPTU COGNOS IBM
TM1
INSIDES (Infoand Surveillance System for Debt Securities)
FAST (Fully Automated System for Issuance/Tendering)
ITEPS (Int Trans and Ext Position System)
FISS (StatSmart)
Certification
Airlines Business Course 100
Languages
Malay
English
References
- Umi Farziah, Senior Manager Rewards,MH, 017-627 4902
- Zainal Shahrir, Vice President, Strategic Human Capital Management, 019-267 7851
Timeline
REWARDS, MANAGER
MALAYSIA AVIATION GROUP
08.2021 - 12.2022
SENIOR SALES ACCOUNT MANAGER
QATAR AIRWAYS MALAYSIA
08.2018 - 07.2021
STATISTIC FIRST LEVEL EXECUTIVE
BANK NEGARA MALAYSIA
11.2015 - 08.2018
PRICING ANALYST
MALAYSIA AIRLINES SYSTEM BERHAD
07.2011 - 10.2015
ACCOUNT ASSOCIATE
IBM MALAYSIA SDN BHD
04.2011 - 07.2011
HUMAN CAPITAL BUSINESS DRIVER (HCBD), MANAGER
MALAYSIA AVIATION GROUP
1 2023 - Current
Master of Business Admin. (MBA) - Accounting
UUM
Bachelor of Commerce - Accounting
University of Adelaide, Australia
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