Nur Iwana Izazi Ahmad Fauzi
Taman Impian Kuantan
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
Work History
Sales Admin and Service Cleark
Perniagaan Cermin Kwong Fook Loong
Kawasan Industri Indera Mahkota 3, Kuantan
10.2021 - Current
- Prepared variety of different written communications, reports and documents.
- Increased customer satisfaction by resolving issues.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
Retail Sales Assistant
Eimanazz Medic Boutique
Seksyen 15, Shah Alam
02.2019 - 06.2022
- Helped customers complete purchases, locate items and join reward programs.
- Increased sales by offering advice on purchases and promoting additional products.
- Greeted customers and helped with product questions, selections and purchases.
Service Crew
Empire Sushi Sdn Bhd
Seksyen 14, Shah Alam
11.2019 - 05.2021
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Restored original condition of cast iron ware through proper seasoning.
- Verified freshness of food and ingredients by checking for quality, keeping track of new and expired items and rotating stock.
- Trained contracted employees on specific tasks, monitoring work for safety, efficiency and overall project progress.
- Operated cash registers and POS systems, handling over $[Amount] in cash daily.
- Kept all prep areas clean by sweeping, mopping and washing down counters.
Sales Assistant
AMD Future Enterprise
Seksyen 14, Shah Alam
07.2018 - 02.2019
- Referred customers to various services by evaluating needs and providing recommendations.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Accounts Assistant
Kim Ma Trading
Kemayan, Bera
06.2018 - 08.2018
- Reviewed figures, postings and documents for correct entry, completeness and accuracy.
- Organized data into multiple spreadsheets to streamline data.
- Used accounting software to prepare weekly and monthly financial reports.
Education
SMK Kemayan
Kemayan, Pahang 01.2010 - 11.2014
Sijil Kemahiran Malaysia Level 3, IT Networking
Institut Latihan Perindustrian Kuala Langat
Kuala Langat, Selangor 06.2015 - 11.2016
Diploma Kemahiran Malaysia Level 4, IT Networking
Institut Latihan Perindustrian Kuala Langat
Kuala Langat, Selangor 08.2017 - 06.2018
Skills
Product and service sales
Sales and service-oriented
Product and service solutions
Customer service standards
Administration and management skills
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team ten staff members.
- Achieved 100% through effectively target monthly with the team.
Timeline
Sales Admin and Service Cleark
Perniagaan Cermin Kwong Fook Loong
10.2021 - Current
Service Crew
Empire Sushi Sdn Bhd
11.2019 - 05.2021
Retail Sales Assistant
Eimanazz Medic Boutique
02.2019 - 06.2022
Sales Assistant
AMD Future Enterprise
07.2018 - 02.2019
Accounts Assistant
Kim Ma Trading
06.2018 - 08.2018
Diploma Kemahiran Malaysia Level 4, IT Networking
Institut Latihan Perindustrian Kuala Langat
08.2017 - 06.2018
Sijil Kemahiran Malaysia Level 3, IT Networking
Institut Latihan Perindustrian Kuala Langat
06.2015 - 11.2016
SMK Kemayan
01.2010 - 11.2014