NUR IRDINA IFFAH BINTI HAEROMY
RETAIL ASSOCIATE
KUALA ROMPIN
Summary
[Type the objectives]
Friendly and approachable with knack for customer service and positive attitude. Understanding of product knowledge and sales techniques, combined with excellent communication skills. Committed to creating welcoming shopping experience and driving sales growth.
Experienced with customer service, product knowledge, and sales techniques. Utilizes effective communication and problem-solving skills to assist customers and improve satisfaction. Knowledge of inventory processes and teamwork dynamics for efficient store operations.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Retail Associate
MR DIY
Kuala Rompin, Pahang
05.2022 - Current
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
CASHIER
PETRONAS PETROL STATION
Kota Kemuning, Selangor
12.2019 - 02.2020
- I work as a cashier at gas station and give the costumer my best service also sort out the stock that needs to be filled as well as being responsible for cleaning the cashier’s area
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Restaurant Waiter
RESTORAN SOFIY
Kuala Rompin, Pahang
12.2017 - 12.2017
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
Education
High School Diploma -
SMK SUNGAI PUTERI
Kuala Rompin, Pahang, Malaysia 01.2017 - 12.2019
Skills
Customer engagement
Cash register operation
Reliability and punctuality
Verbal and written communication
Self-directed learning
Product knowledge expertise
Sales promotion
Store maintenance
Cash handling accuracy
Hospitality and accommodation
Customer service
Teamwork
Timeline
Retail Associate
MR DIY
05.2022 - Current
CASHIER
PETRONAS PETROL STATION
12.2019 - 02.2020
Restaurant Waiter
RESTORAN SOFIY
12.2017 - 12.2017
High School Diploma -
SMK SUNGAI PUTERI
01.2017 - 12.2019
Similar Profiles
PATRICK JOHANNESPATRICK JOHANNES
Strategic and Financial Planning Senior Manager at MR DIYStrategic and Financial Planning Senior Manager at MR DIY
Rajkumar JadhavRajkumar Jadhav
BM at MR DIYBM at MR DIY
Esther Chong Suk YeeEsther Chong Suk Yee
Assistant Branch Manager at MR DIYAssistant Branch Manager at MR DIY