NUR IRDINA BINTI SAHRUL BASRI
Johor Bahru, Johor
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
8
8
years of professional experience
Work History
Administrative Officer Cum Invoicing Clerk
Lotus Laboratory Services (M) Sdn Bhd
09.2020 - Current
- Created welcoming environment for customer by greeting and assisting as well as quickly responding to customer inquiries and needs.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
- Processed incoming and outgoing mail or packages according to established procedures
- Managed invoicing and payment processing operations.
- Entered invoice data into company's invoicing system to enable proper tracking and record keeping.
- Processed customer invoices, credit memos and payments within established timelines.
- Entered and maintained billing information in company internal databases for accessibility.
- Interacted with customers to resolve billing disputes and respond to inquiries.
- Kept office supplies well organized and sufficiently stocked placing orders promptly.
- Purchased and maintained office supplies.
- Prepared and mailed invoices to customers, processed payments and documented account updates.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Internship Trainer
Epson Precision (Johor) Sdn Bhd
09.2019 - 03.2020
- Sorted and organized files, spreadsheets, and reports.
- Scheduled deliveries and shipments, and provided real-time updates to all parties.
- Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
- Devised routing plans and schedules to facilitate safe and timely delivery of goods.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Developed and implemented strategies to reduce costs and improve quality of service.
Sales Assistant
Lynda's Gallery
04.2017 - 04.2019
- Fielded customer questions to share information about products, availability and pricing.
- Remained calm and poised in high-stress dynamic environment to promote service to customers and staff.
- Opened and closed cash registers by counting money, separating charge slips, balancing cash drawers and making deposits.
- Stocked merchandise, clearly labeling items and arranging according to size or color.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Performed cash, card and check transactions to complete customer purchases.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Diploma In Logistics And Supply Chain Management
Polytechnic Metro Of Johor Bahru
Johor Bahru, Johor, Malaysia04-2020
Sijil Pelajaran Malaysia
Sekolah Menengah Dato' Abdul Rahman Yassin
Johor Bahru, Johor, Malaysia12-2016
Skills
- Procedure Development
- Documentation and control
- Office Management
- Document Control
- Data Acquisition
- Policy and procedure modification
Languages
Malay
Native language
English
Intermediate
B1
Additional Information
1. Name : Ms LF Yeap
Position : Admin Manager
Company : Lotus Laboratory Services (M) Sdn Bhd
Mobile Number : 012- 710 7730
Email : Lfyeap65@gmail.com
Timeline
Administrative Officer Cum Invoicing Clerk
Lotus Laboratory Services (M) Sdn Bhd
09.2020 - Current
Internship Trainer
Epson Precision (Johor) Sdn Bhd
09.2019 - 03.2020
Sales Assistant
Lynda's Gallery
04.2017 - 04.2019
Diploma In Logistics And Supply Chain Management
Polytechnic Metro Of Johor Bahru
Sijil Pelajaran Malaysia
Sekolah Menengah Dato' Abdul Rahman Yassin
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