Microsoft
NURIMAN BIN ASRAN
Administration, Customer Service, Receptionist
Kuching
Summary
Self-motivate Administration brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Sales Executive
F Smart Management Sdn Bhd
KUCHING, SARAWAK
11.2023 - Current
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
Admin
Pejabat Daerah Kuching
KUCHING, SARAWAK
07.2022 - 09.2022
- In charge of taking care of counter and also serving customers who come to do certain business
- In addition, I am also in charge of updating files related to services at Kuching District Office.
- Collected, validated, and distributed information to employees.
- Entered and maintained departmental records in company database.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
Supervisor
Ozora Trading Sdn Bhd
06.2020 - 10.2020
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Achieved results by working with staff to meet established targets.
Housekeeping
Pullman Hotel
03.2020 - 05.2020
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Dusted picture frames and wall hangings with cloth.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Sales Assistant, Cashier
Eleven
12.2019 - 02.2020
- Greeted customers entering store and responded promptly to customer needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Sale assistant
Vivo Telecom Shop Mydin Petra Jaya
07.2018 - 09.2018
- Assisted customers with prompt and polite support in-person and via telephone.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Helped customers locate products and checked store system for merchandise at other sites.
- Fielded customer questions to share information about products, availability, and pricing.
Education
BACHELOR OF SOCIAL SCIENCE WITH HONORS - ANTHROPOLOGY AND SOCIOLOGY
05.2020 - 05.2023
CGPA 2.82
SIJIL TINGGIL PELAJARAN MALAYSIA - Sains Sosial
07.2018 - 05.2019
- Awarded 100% ATTENDANCE
SIJIL PELAJARAN MALAYSIA -
04.2013 - 05.2017
- Elected Captain of Basketball Club
- Member of High school superintendent
- Elected Captain of Baseball Club
Skills
Office administration
Administrative support
Sorting and labeling
Information updates
Policy and procedure modification
Team Building
Business planning
Dependable and Responsible
Additional Information
- I can provide information and insights on a diverse array of topics up to that date.
- I can help automate repetitive or routine tasks
- While I don't learn in real-time or have personal experiences, I am willing learn a new thing at new workplaces.
Software
SPSS
Interests
Useful and reliable companion
Assisting with various tasks
Engaging information to assist and chat with yo
Timeline
Sales Executive - F Smart Management Sdn Bhd
11.2023 - Current
Admin - Pejabat Daerah Kuching
07.2022 - 09.2022
Supervisor - Ozora Trading Sdn Bhd
06.2020 - 10.2020
UNIVERSITY MALAYSIA SARAWAK - BACHELOR OF SOCIAL SCIENCE WITH HONORS, ANTHROPOLOGY AND SOCIOLOGY
05.2020 - 05.2023
Housekeeping - Pullman Hotel
03.2020 - 05.2020
Sales Assistant, Cashier - Eleven
12.2019 - 02.2020
Sekolah Menengah Matang Jaya Tingkatan - SIJIL TINGGIL PELAJARAN MALAYSIA, Sains Sosial
07.2018 - 05.2019
Sale assistant - Vivo Telecom Shop Mydin Petra Jaya
07.2018 - 09.2018
Sekolah Menengah Kebangsaan Matang Jaya - SIJIL PELAJARAN MALAYSIA,
04.2013 - 05.2017