Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic
Nur Hidayati  Mahfudz

Nur Hidayati Mahfudz

Store Manager
Setapak ,Kuala Lumpur

Summary

My hobbies is cooking and decorating.I'm a single mother with 1 children.I"m a kind of person who willing to learn a new things and solving problem.

I'm having a strong skills especially on management, inventory and developing a potential of team members

Overview

22
22
years of professional experience
1
1
Language

Work History

Store Manager

Guardian Health & Beauty
07.2003 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
  • Approved regular payroll submissions for employees.
  • Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
  • Improved efficiency and accuracy of inventory management by implementing new stock control system.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Education

Diploma In Textile Technology - Applied Science

Universiti Teknologi MARA
Shah Alam
01.2003

Skills

Staff training and development

Software

RTA,HRMIS,CRYOTOS,SPXP

Timeline

Store Manager

Guardian Health & Beauty
07.2003 - Current

Diploma In Textile Technology - Applied Science

Universiti Teknologi MARA
Nur Hidayati Mahfudz Store Manager