Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic
Nur Hidayati  Mahfudz

Nur Hidayati Mahfudz

Store Manager
Setapak ,Kuala Lumpur

Summary

My hobbies is cooking and decorating.I'm a single mother with 1 children.I"m a kind of person who willing to learn a new things and solving problem.

I'm having a strong skills especially on management, inventory and developing a potential of team members

Overview

22
22
years of professional experience
1
1
Language

Work History

Store Manager

Guardian Health & Beauty
07.2003 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
  • Approved regular payroll submissions for employees.
  • Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
  • Improved efficiency and accuracy of inventory management by implementing new stock control system.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Education

Diploma In Textile Technology - Applied Science

Universiti Teknologi MARA
Shah Alam
01.2003

Skills

Staff training and development

Order management

Store displays

Hourly shift management

Accurate money handling

Bank deposit procedures

Training and mentoring

Product and service sales

Goals and performance

Operations

Customer Relations

Staff Management

Sales expertise

Team leadership and coaching

Merchandising

POS systems

Scheduling

Employee scheduling

Product development

Recruitment

Inventory management

Employee reviews

Staff training/development

Effective leader

Delegation

Customer Response

Opening and closing procedures

Software

RTA,HRMIS,CRYOTOS,SPXP

Timeline

Store Manager

Guardian Health & Beauty
07.2003 - Current

Diploma In Textile Technology - Applied Science

Universiti Teknologi MARA
Nur Hidayati Mahfudz Store Manager