RTA,HRMIS,CRYOTOS,SPXP
Nur Hidayati Mahfudz
Store Manager
Setapak ,Kuala Lumpur
Summary
My hobbies is cooking and decorating.I'm a single mother with 1 children.I"m a kind of person who willing to learn a new things and solving problem.
I'm having a strong skills especially on management, inventory and developing a potential of team members
Overview
22
22
years of professional experience
1
1
Language
Work History
Store Manager
Guardian Health & Beauty
07.2003 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Approved regular payroll submissions for employees.
- Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
- Improved efficiency and accuracy of inventory management by implementing new stock control system.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Education
Diploma In Textile Technology - Applied Science
Universiti Teknologi MARA
Shah Alam 01.2003
Skills
Staff training and development
Order management
Store displays
Hourly shift management
Accurate money handling
Bank deposit procedures
Training and mentoring
Product and service sales
Goals and performance
Operations
Customer Relations
Staff Management
Sales expertise
Team leadership and coaching
Merchandising
POS systems
Scheduling
Employee scheduling
Product development
Recruitment
Inventory management
Employee reviews
Staff training/development
Effective leader
Delegation
Customer Response
Opening and closing procedures
Software
Timeline
Store Manager
Guardian Health & Beauty
07.2003 - Current
Diploma In Textile Technology - Applied Science
Universiti Teknologi MARA