Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

NURHIDAYAH ZAFIRA Zaf

Kuala Selangor, Selangor
NURHIDAYAH ZAFIRA  Zaf

Summary

SERVER/WAITER

Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.


CLINICAL ASSISTANT

Reliable Clinical Assistant with a background providing hands-on assistance to physicians and nurses while ensuring smooth operations at the front desk. Passionate professional with exemplary talents in taking health histories and keeping patients calm during stressful situations. Offering exemplary communication, time management and collaboration skills.

Attentive Clinical Assistant well-trained in giving vaccinations and injections and discreet with confidential patient data. Energetic professional pleasantly willing to work independently or as part of dynamic clinical team.


CASHIER

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.


BARISTA

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

4
years of professional experience

Work History

Satay Hut

Industrial Business
01.2020 - Current

Job overview

  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.

Poliklinik Medi Ihsan

Clinic Assistant
08.2022 - 09.2022

Job overview

  • Helped front desk staff register and process patients.
  • Assisted with documenting clinic activities and updated medical records.
  • Improved patient experience by efficiently managing front desk tasks, including appointment scheduling and check-in procedures.
  • Enhanced clinic efficiency through accurate medical record keeping and timely communication with healthcare providers.
  • Accepted cash payments, adjusted balances and submitted records to accounting.
  • Coordinated patient movements through clinic from waiting areas to examination rooms and phlebotomy stations.
  • Maintained adequate stock of medical supplies, equipment and forms in clinical areas.
  • Set appointments for patients and reached out to reschedule appointments due to provider availability.
  • Prepared examination rooms at start of shift and executed quick turnovers between appointments.
  • Streamlined inventory management by organizing medical supplies, regularly restocking exam rooms, and maintaining equipment cleanliness.
  • Assisted medical professionals in administering treatments, ensuring a safe and comfortable environment for patients.

Pizza Hut

Cashier
01.2020 - 01.2020

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.

Education

University Teknologi Mara (UiTM)
Shah Alam, Selangor, Malaysia

from Sports Management
10.2026

University Overview

1. Participating in Interfaculty Sports (SAF)
2. Participate in camping outdoor activities.
3. Making Sports Events
4. Looking for sponsorship of RM1000 for the outdoor campaign for the subject outdoor recreation skill and management.

Kolej Tingkatan Enam Sultan Abdul Aziz
Kuala Selangor, Selangor, Malaysia

from Sains Sosial
09.2022

University Overview

  • CO-CURRICULAR ACTIVITIES

ACTIVE MEMBERS:

1. Student Career Education Competition Career Booster Challenge National Level In 2021 (national)
2. Short Video Competition - Motivation 2 Minutes 2021 (District)
3. Best Work of JERAYAWARA SENIMAN MUDA 2022 (College)

Sekolah Menengah Kebangsaan Tiram Jaya
Kampung Tanjung Karang, Selangor, Malaysia

11.2019

University Overview

  • CO-CURRICULAR ACTIVITIES

ACTIVE MEMBERS

1. Athletics Championship 2018 (District)
2. Best Participant (P) of the 2019 School Level Police Cadet Corps Camp (School)
3. Vice-Chairman 2 of Police Cadet Uniform.
4. Vice-Chairman 1 of Volleyball.

Sekolah Kebangsaan Sawah Sempadan
Sawah Sempadan, Tanjung Karang

2014

University Overview

CO-CURRICULAR ACTIVITIES

ACTIVE MEMBERS

1. Nilam Program Gold Award 2013 (School)
2. ⁠Basic Computer Use Course 2010 (District)
3. ⁠2014 Uniformed Unit Camp (District)
4. ⁠Uniform Club of Malaysian Scout Association (District)

Skills

  • Customer Service
  • Work Ethic and Integrity
  • Patience and Empathy
  • Team Player
  • Team Leadership
  • Document filing
  • Telephone Etiquette
  • Electronic Health Records
  • Diagnostic Testing Assistance
  • Inventory Management
  • Service Quality
  • Cleanliness

Languages

Malay
Native language
Chinese (Mandarin)
Intermediate
B1
English
Advanced
C1

Timeline

Clinic Assistant

Poliklinik Medi Ihsan
08.2022 - 09.2022

Industrial Business

Satay Hut
01.2020 - Current

Cashier

Pizza Hut
01.2020 - 01.2020

University Teknologi Mara (UiTM)

from Sports Management

Kolej Tingkatan Enam Sultan Abdul Aziz

from Sains Sosial

Sekolah Menengah Kebangsaan Tiram Jaya

Sekolah Kebangsaan Sawah Sempadan

NURHIDAYAH ZAFIRA Zaf