NUR HAYATI BINTI NASRIL
KUALA LUMPUR
Overview
2
2
years of professional experience
Work History
Sales Supervisor
KUNAFA FINGRES
BUKIT BINTANG KUALA LUMPUR , MALAYSIA
06.2024 - 04.2026
- Gave team members support needed for upselling products and services and closing sales with customers.
- Supported sales team by monitoring daily operations and providing information and procedural guidance to staff.
- Motivated sales staff to continuously improve strategies through competitions and personalised coaching plans.
- Led sales team to exceed quarterly targets through effective coaching and performance monitoring.
- Reviewed and approved sales transactions to ensure compliance with company policies.
- Completed performance reviews and assisted team in improving performance.
- Oversaw after-sales support services, ensuring high levels of customer satisfaction and repeat business.
- Facilitated communication between sales team and other departments to streamline operations.
- Promoted culture of customer focus, product knowledge and production solutions to build loyal customer base.
Education
PMR/SPM -
SEKOLAH MENENGAH KEBANGSAAN SELAYANG BARU
SELAYANG BARU01-2016
Skills
- Customer relationship management
- Sales coaching
- Performance monitoring
- Upselling strategies
Timeline
Sales Supervisor
KUNAFA FINGRES
06.2024 - 04.2026
PMR/SPM -
SEKOLAH MENENGAH KEBANGSAAN SELAYANG BARU