Nur Hanisah Ghazali
Melaka Tengah
Summary
Experienced Customer services with over 4 years of experience in shipping and forwarding. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
13
13
years of professional experience
Work History
Administration Assistant
Strata Win Sdn Bhd (SKS Group)
02.2023 - Current
- Work at Mutiara melaka beach resort (condominium) at tangga batu , pantai puteri.
- Management office
- To do cash collection from residents.
- To monitor cleaner activities.
- Create bill (OR) on Million account system
- Prepare defect for common area report
Data Entry Clerk
Premier Tech Precision Sdn Bhd
01.2020 - 04.2020
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Sorted documents and maintained organized filing process.
- Added documents to file records and created new records to support filing needs.
Customer Services Junior Executive
Mine Logistic Sdn Bhd / Lotus Global Line Sdn Bhd
01.2014 - 11.2015
- Handling of export documentation
- Assist superior in monitoring the shipment arrival date
- Prepare all the documents for insurance coverage if required
- Book shipment with the shipping agents or company
- Billing invoice
Customer Services Junior Executive.
Newstar Agencies Sdn Bhd
09.2012 - 12.2013
- Prepare bill of loading and other shipping document.
- Service customer with per alert advice on documentation via email , faxes or phone.
- Follow up bill of loading from liner to customer.
- Amendment draft bill of loading.
- Failing document.
- Billing invoice
Clerk
Excel Fumigation Sdn Bhd
01.2011 - 08.2012
- Prepare certificate according to shipping note
- Prepare voucher for staff claim
- Failing invoice follow numbering
- Attend incoming call from customer regarding certificate
Education
Certificate Architectural Drafting -
Kolej Komuniti Arau, Perlis Indra Kayangan
Arau Perlis01.2011
Sijil Pelajaran Malaysia (SPM) -
Sekolah Menengah Kebangsaan Pendamaran Jay
Pelabuhan Klang, Selangor12.2007
Skills
- Active Listening
- Microsoft Word
Languages
Malay
Upper intermediate (B2)
English
Elementary (A2)
References
Mr Wahid Udin
Excel Fumigation Sdn Bhd
Manager
03-31684722/24
Mr Ow Yeong
Newstar Agencies Sdn Bhd
Data Processing Center manager
03-33615900
Ms Sazlina Rose
Mine Logistics Sdn Bhd
HR Manager
03-33452788
Ms Jess Ng
Lotus Global Line Sdn Bhd
Customer Services Leader
03-33452788
Strengths and Ability
- Responsible and independent
- Can work hard and under pressure.
- Good interpersonal, communication skill and easy to learn.
- Able to deal with people at all levels and handle situation under pressure.
- Able to perform in high activity and energetic enviroment.
Preferences
Current monthly salary
Rm 1700
Expected month salary
Rm2500 (Negotiable)
Timeline
Administration Assistant
Strata Win Sdn Bhd (SKS Group)
02.2023 - Current
Data Entry Clerk
Premier Tech Precision Sdn Bhd
01.2020 - 04.2020
Customer Services Junior Executive
Mine Logistic Sdn Bhd / Lotus Global Line Sdn Bhd
01.2014 - 11.2015
Customer Services Junior Executive.
Newstar Agencies Sdn Bhd
09.2012 - 12.2013
Clerk
Excel Fumigation Sdn Bhd
01.2011 - 08.2012
Certificate Architectural Drafting -
Kolej Komuniti Arau, Perlis Indra Kayangan
Sijil Pelajaran Malaysia (SPM) -
Sekolah Menengah Kebangsaan Pendamaran Jay
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