NURHANIS HAZWANI BINTI KAMIS
Shah Alam
Summary
Sales Administration professional with over 7 years of experience supporting order processing, e-commerce operations, invoicing and logistics coordination. Highly organized and detail-oriented with strong problem-solving skills. Experienced in ERP systems, NAV system, e-Invoicing (MyTax), courier coordination and cross-functional collaboration with Sales, Finance, and Warehouse teams. Able to handle high-volume orders accurately in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Sales Coordinator
Tele-Paper (M) Sdn Bhd
Shah Alam, Malaysia
01.2025 - Current
- Receive, verify, and process customer purchase orders (PO).
- Process online orders via e-commerce platforms (Shopee, etc.), including updates, cancellations, and returns.
- Issue tax invoices and submit e-Invoices via MyTax portal; manage rejections and resubmissions.
- Prepare Air Waybill (AWB) and arrange courier shipments.
- Track deliveries and follow up on delayed or failed shipments.
- Process approximately 300-400 SDO per week. Verify customer credit status and outstanding invoices prior to order processing.
- Coordinate with Sales, Finance, Warehouse & Logistics teams for smooth order fulfillment.
- Ensure accuracy of quotations, PO, invoices, and shipment documents.
- Maintain proper documentation and filing (softcopy & hardcopy).
- Identified and resolved order discrepancies, reducing errors and delays in fulfillment.
- Supported month-end closing by coordinating with Finance on billing and documentation.
- Assisted in improving workflow efficiency and documentation processes.
Sales Coordinator
Mean Well Malaysia Sdn Bhd
Puchong, Malaysia
11.2017 - 11.2023
- Handled customer inquiries on product availability, pricing and stock levels.
- Responded promptly to sales inquiries via email and phone calls.
- Coordinated local and international courier and transportation arrangements.
- Prepared sales orders, delivery orders and tax invoices using ERP system.
- Managed receipt of customer payments (cash & cheque) and ensured accurate recording.
- Coordinated with HQ in Taiwan on monthly sales reporting.
- Prepared sales reports and supported inventory and stock monitoring activities.
- Maintained accurate records and ensured proper documentation and filing system.
Indor Sales Cum Admin
Eboy Sdn Bhd
Puchong, Malaysia
03.2014 - 10.2017
- Managed full set of administrative and accounts related tasks to ensure smooth daily operations.
- Handled end to end purchasing process, including sourcing, negotiating and ordering items from suppliers.
- Coordinated and ensured timely delivery of purchased goods improving operational efficiency.
- Processed and managed customer orders accurately, ensuring high customer satisfaction.
- Calculated and analyzed costing from suppliers to determine competitive pricing for customers.
- Issued Purchase Orders (PO) to suppliers and ensured proper documentation and tracking.
- Prepared and issued Delivery Orders (DO) and invoices to customers in a timely manner.
- Managed collection of payments (cheque & cash) and ensured all transactions were accurately recorded and reconciled.
- Performed daily bank deposits and maintained proper financial records.
- Monitored daily sales income and ensured all figures were accurately updated in the system.
- Assisted Accounts Executive in preparing supplier payments, ensuring timely settlement.
- Generated and analyzed sales reports to support business decision making.
- Monitored stock movement (stock in & stock out) to maintain accurate inventory levels and avoid shortages.
- Delivered responsive customer service, resolving inquiries and maintaining good client relationships.
- Maintained accurate data entry and documentation, reducing errors and improving record reliability.
Education
Diploma - In Commerce
Politeknik Sultan Abdul Halim Muadzam Shah
Kedah01-2014
SMK Dato Syed Ahmad -
01-2010
Skills
- Sales Administration & Order Processing
- E-Commerce Order Management (Shopee & other online platforms)
- Tax Invoicing & E-Invoicing (MyTax portal)
- ERP Systems & NAV System
- Data Entry & Record Management
- Courier Coordination & Logistics Support
- Customer Service & Sales Support
- Documentation & Filing (Softcopy & Hardcopy)
- Reporting & Sales Analysis
- Microsoft Excel, Word, and Office Applications
Languages
English
Proficient
C2
Malay
Proficient
C2
Timeline
Sales Coordinator
Tele-Paper (M) Sdn Bhd
01.2025 - Current
Sales Coordinator
Mean Well Malaysia Sdn Bhd
11.2017 - 11.2023
Indor Sales Cum Admin
Eboy Sdn Bhd
03.2014 - 10.2017
Diploma - In Commerce
Politeknik Sultan Abdul Halim Muadzam Shah