Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

NURHAFIZAH BINTI ABDUL RAHMAN

SABAH

Summary

Dedicated and performance-driven Human Resource and Administrative professional with over 8 years of combined experience in human resources, administration, accounting support, and operational management. Proven ability to maintain accurate records, manage payroll processes, support financial reporting, and coordinate daily office operations efficiently. Highly organized, detail-oriented, and capable of handling confidential information with integrity. Demonstrates strong multitasking abilities and professionalism in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Administrative Assistant Car Park Centre Point

SUNYAP DEVELOPMENT SDN BHD
Sabah, Malaysia
12.2022 - Current
  • Managed daily administrative and operational matters of the car park facility.
  • Handled cash collections, reconciliations, and daily revenue reporting.
  • Prepared operational reports and maintained accurate transaction records.
  • Coordinated with maintenance teams to ensure smooth facility operations.
  • Addressed customer inquiries, complaints, and parking-related issues professionally.
  • Ensured compliance with company policies and operational procedures.
  • Assisted in scheduling staff shifts, and monitoring attendance.

Human Resource & Administrative cum Account Assist

Corridor Training and Consultancy
Sabah, Malaysia
11.2018 - 12.2022
  • Maintain and update comprehensive employee records and documentation.
  • Assist in recruitment processes, including candidate screening, and onboarding.
  • Administer payroll information, compensation structures, and employee benefits.
  • Coordinate employee training, and orientation programmes.
  • Ensure strict confidentiality of personnel and company records.
  • Provide advisory support to employees on HR-related matters.

Administrative and Accounting.

  • Manage daily accounting operations and financial documentation.
  • Assist with accounts payable and receivable processes.
  • Prepare monthly financial statements, and assist with quarterly tax submissions.
  • Reconcile invoices and resolve discrepancies promptly.
  • Monitor and follow up on outstanding payments.
  • Prepare expense reports, sales quotations, and other related documents.
  • Liaise with vendors, clients, and external stakeholders.
  • Provide administrative support to the Management and Finance Department.

Education

Diploma of Higher Education - Diploma in Hotel and Catering Management

Politeknik Kota Kinabalu, Sabah
Kota Kinabalu, 12
01-2017

Sijil Pelajaran Malaysia -

Kolej Vokasional Tawau, Sabah
Tawau, 12
01-2013

Skills

  • Customer service
  • Data entry
  • Revenue reporting
  • Staff scheduling
  • Microsoft Excel
  • Financial reconciliation
  • Document management
  • Employee training
  • Problem solving
  • Time management
  • Administrative skills
  • Organisational skills
  • Attention to Detail
  • Microsoft Office proficiency
  • Flexibility in task handling
  • Email handling efficiency
  • Client relations
  • Data entry proficiency
  • Scheduling
  • Records management
  • Patience and diplomacy
  • Confidentiality awareness
  • Data organisation

Accomplishments

  • Worked directly with senior leadership to develop and administer 5% per year department budget.
  • Increased sales by 7.8% while reducing costs by 0.5%, leading to 9% net profit.
  • Built and nurtured key client relationships to grow profit by 10%.
  • Recognised by management for teamwork and innovative behaviours, leading to increased productivity and customer satisfaction.
  • Created and developed critical safety, operational and quality assurance policies to consistently exceed quality and production targets.

Languages

Malay
First Language
English
Upper Intermediate
B2
SIGN LANGUAGE
Beginner
A1

Timeline

Administrative Assistant Car Park Centre Point

SUNYAP DEVELOPMENT SDN BHD
12.2022 - Current

Human Resource & Administrative cum Account Assist

Corridor Training and Consultancy
11.2018 - 12.2022

Diploma of Higher Education - Diploma in Hotel and Catering Management

Politeknik Kota Kinabalu, Sabah

Sijil Pelajaran Malaysia -

Kolej Vokasional Tawau, Sabah
NURHAFIZAH BINTI ABDUL RAHMAN