Nur Hafizah Umar

Key Responsibilities

• Leading the end-to-end integration and cutover workstream for Takeda’s global SAP S/4HANA Greenfield implementation, ensuring alignment with GxP, data integrity, and regulatory compliance requirements.
• Coordinated cross-functional teams across business, infrastructure, data, and technical workstreams to execute a risk-based and validated cutover strategy, minimizing business disruption.
• Developed and managed detailed cutover plans, including technical activities, data load sequencing, system validations, and go/no-go checkpoints, covering multiple functional areas and global business units.
• Defined and managed interface cutover activities, including freeze management, transport sequencing, interface validation, and post-go-live monitoring for system integrations.
• Collaborated with the team on the complex stsrem integrations including SAP PI, APO/IBP, Ariba, MDG, and third-party systems like PAS-X, GLIMS, JDE, Discoverant, TrackWise, Kuhner Nugger, and Sensitech Coldstream.

Key Responsibilities

• Led the implementation of SAP S/4HANA on RISE with SAP (Private Cloud Edition), overseeing end-to-end project delivery.
• Managed project timelines and budgets, facilitating stakeholder communication and risk management.
• Led cross-functional teams to deliver SAP solutions, ensuring alignment with client objectives and strategies.
• Developed comprehensive project plans, utilizing SAP Activate Methodology to enhance project delivery efficiency.
• Conducted regular project reviews to assess progress, adjusting strategies to meet evolving client needs.
• Spearheaded initiatives for continuous improvement, driving operational excellence within project teams.
• Evaluated the effectiveness of implemented solutions through post-implementation reviews and stakeholder feedback sessions.
• Architected SAP solutions by prioritizing simplicity, appropriate scale, resiliency and maintainability.
• Prepared a risk-minimised go-live through detailed cutover and hypercare planning.

Key Achievements

• Delivered successful go-live ahead of schedule and within budget.
• Resolved critical system design and migration issues, aligning solution with business requirements.
• Achieved high stakeholder satisfaction by managing expectations and resolving concerns proactively.

Key Responsibilities

• Led S2P team for SAP S/4HANA Greenfield implementation (On-Premise), overseeing full-cycle design, configuration, and deployment.
• Managed stakeholder relationships, ensuring alignment with business objectives and project goals.
• Led S2P teams to develop and implement technology solutions for clients.
• Designed and configured procurement processes using SAP Best Practices and Clean Core principles, ensuring a scalable, standardised, and future-ready solution.
• Implemented a complex GST (Goods and Services Tax) and E-Invoicing solution for India in SAP S/4HANA, ensuring full compliance with evolving tax regulations and seamless integration with procurement and finance processes.
• Designed and developed SAP Fiori applications in alignment with SAP S/4HANA processes to enhance user experience and improve business process efficiency.
• Collaborated with cross-functional teams to drive successful project delivery and change management.

Key Achievements

• Successfully delivered a rapid SAP S/4HANA Greenfield implementation under tight deadlines, managing complex solution designs in a high-pressure environment.
• Optimised procurement processes by leveraging SAP S/4HANA best practices, reducing cycle time and improving operational efficiency.
• Supported the organisation’s digital transformation journey by implementing advanced SAP features to modernise sourcing and procurement functions.

Key Responsibilities

• Led SAP service delivery, ensuring alignment with business objectives and operational requirements.
• Customized and implemented SAP Ariba Supply Chain Collaboration (SCC) to align with complex procurement and supply chain business requirements.
• Collaborated with procurement, logistics, and finance teams to gather functional requirements and ensure end-to-end integration of supply chain processes.
• Conducted comprehensive end-user training sessions, enabling effective use of Ariba Supply Chain Collaboration features.
• Acted as the primary liaison between internal teams and external suppliers to enhance collaboration and communication.
• Supported system testing, issue resolution, and post-implementation activities, including troubleshooting and user assistance.
• Resolved supply chain issues and supplier disputes, maintaining strong vendor relationships.
• Successfully implemented Ariba Order Rejection workflows, improving supplier collaboration and supply chain visibility.
• Ensured seamless integration between SAP S/4HANA and AZTRAL, enabling automated data exchange and improved process efficiency.
• Managed support requests, performing timely analysis and resolution.

Key Achievements

• Enabled streamlined collaboration between procurement and suppliers through the successful deployment of Ariba Order Rejection functionality.
• Achieved 100% SLA compliance for support tickets, contributing to continuous process stability and user satisfaction.
• Bridged functional and technical teams across IT, procurement, warehouse and suppliers to meet business objectives and enhance supply chain responsiveness.

Key Responsibilities

• Participated in project bidding processes, responding to RFPs and RFIs with detailed technical and financial proposals.
• Prepared comprehensive proposal documentation, including solution scope, timeline, approach, and cost estimates.
• Collaborated with sales, technical, and consulting teams to create feasible and cost-effective solutions aligned with client requirements.
• Contributed to project strategy development, gathering and analysing business requirements to shape solution design.
• Served as the primary SAP MM module lead, managing the integration between SAP and the Metabuyer procurement platform.
• Designed and implemented interface solutions, ensuring seamless data exchange between SAP and external systems.
• Created blueprint documents for inbound and outbound processes in alignment with business needs.
• Developed techno-functional specifications and coordinated with the ABAP team on data transmission program development.
• Led system testing and validation of web services, ensuring reliability and accuracy.
• Conducted vendor-to-vendor integration testing between SAP and Metabuyer to ensure error-free communication.
• Executed prototype implementations to validate proposed solutions and improve delivery confidence.

Key Achievements

• Successfully led the SAP MM implementation for Genting Plantation Downstream, delivering a solution fully aligned with procurement and business requirements.
• Managed and guided a high-performing MM team, driving the successful integration between SAP and Metabuyer, which improved operational efficiency and procurement process optimisation.
• Spearheaded the deployment of a scalable integration model between SAP and external procurement systems, supporting future system enhancements and upgrades.

Key Responsibilities

• Led a strategic SAP master data transformation initiative, driving data standardization, harmonization, and governance across Vendor Master, Material Master, and Service Master in alignment with digital transformation goals.
• Acted as the primary lead for cutover planning and execution, ensuring seamless data migration and minimal business disruption during the transition to the new SAP landscape.
• Collaborated with cross-functional business users and IT stakeholders to design and deliver scalable SAP S/4HANA-ready solutions, aligned with SAP Best Practices and Clean Core principles.
• Authored detailed blueprint documents, functional specs, and technical designs, bridging business requirements with SAP ECC/SAP DS/ABAP development teams for successful solution realization.
• Conducted thorough impact analysis to assess organizational readiness and mitigate risks related to master data transition, process change, and system integration.
• Developed and executed cutover plans for material transfer processes across PETRONAS plants, minimizing operational downtime and ensuring continuity in supply chain and procurement operations.
• Executed and validated data cleansing strategy, applying ISO-compliant standards and data quality assurance protocols to enable trusted analytics and reporting capabilities.
• Delivered SIT and UAT aligned to real-world procurement and logistics processes to validate system readiness.
• Supported organization-wide digital procurement transformation by serving as advisor to four additional transformation workstreams, promoting consistency, reuse, and governance across programs.

Key Achievement

• Enabled PETRONAS’s business transformation by delivering clean, standardized, and governance-compliant master data, forming the foundation for future SAP S/4HANA migration.
• Executed high-impact cutover activities across critical plant operations, ensuring successful go-live with zero critical issues and uninterrupted operations.
• Played a pivotal role in PETRONAS’ broader digital procurement modernization, accelerating adoption of digital tools and SAP-driven process automation.
• Improved data-driven decision-making by enhancing master data reliability, enabling accurate reporting, compliance, and audit-readiness.

Key Responsibilities

• Led design and development of Cost Plus enhancement and Inventory Alignment enhancement to improve transparency and control in procurement and material valuation processes.
• Worked directly with business stakeholders to gather requirements, resolve issues, and deliver tailored SAP solutions aligned with operational goals.
• Authored blueprint and technical design documents, and collaborated with the ABAP team to develop custom functionalities supporting cost tracking and material reconciliation.
• Served as Cutover Lead, preparing and executing detailed cutover plans for stocktake processes in impacted plants, minimizing business disruption.
• Conducted System Integration Testing (SIT) and User Acceptance Testing (UAT) to validate end-to-end scenarios based on the approved solution.
• Led data conversion activities for Contract Master Data, ensuring accurate configuration of cost-plus line items in SAP.
• Provided post-go-live hypercare support and issue resolution, ensuring business continuity during the stabilization phase.
• Simultaneously acted as an advisor to other Murphy SCM projects and supported ongoing SAP operations.

Key Achievements

• Successfully delivered Cost Plus implementation project, resulting in enhanced financial visibility, cost tracking, and spending analysis.
• Enabled resolution of audit findings by executing inventory alignment strategies, improving stock accuracy and compliance.
• Increased operational efficiency across procurement and inventory functions, contributing to improved audit readiness and reporting accuracy.
• Strengthened SAP MM capabilities within Murphy Oil, supporting broader business transformation initiatives and process optimization.

Key Responsibilities

• Acted as SAP MM Lead in the end-to-end implementation of Malaysia’s national GST compliance initiative in SAP S/4HANA, ensuring full alignment with government tax policies and regulatory frameworks.
• Spearheaded system design, configuration, and enhancement of procurement and material management processes to support GST treatment across business transactions.
• Developed blueprint and technical design documents capturing the GST logic, business process changes, and configuration for material, vendor, and service master data.
• Managed the complete RICEFW development cycle, ensuring that reports, interfaces, conversions, enhancements, and workflows met both legal and business requirements.
• Led impact assessments to identify system, user, and operational changes across procurement and finance domains.
• Conducted SIT and UAT cycles to verify GST logic in purchase orders, invoices, tax codes, and reporting outputs.
• Orchestrated a comprehensive cutover strategy and execution plan, ensuring smooth transition and data readiness during go-live.
• Facilitated Train-the-Trainer sessions, driving GST knowledge enablement across business functions.
• Executed master data cleansing and conversion for MM objects to ensure GST accuracy and readiness.
• Delivered hypercare support post go-live, resolving tax reporting issues, master data inconsistencies, and transactional gaps.

Key Achievements

• Successfully implemented GST in SAP in alignment with the Malaysian government’s nationwide tax reform, enabling the organization to remain fully compliant with the new legislation.
• Enabled accurate tax calculation and seamless GST reporting in SAP, improving audit readiness and financial transparency.
• Achieved a risk-free go-live, with zero disruption to procurement operations and positive feedback from stakeholders and business users.
• Contributed to Malaysia’s broader digital tax transformation by aligning SAP core processes with national tax infrastructure and compliance standards.
• Strengthened data governance and master data quality, laying the foundation for long-term operational efficiency and system integrity.

Key Responsibilities

• Primary SME for SAP MM in a full-cycle SAP ECC6 implementation by leading solutioning, system configuration, and stakeholder engagement.
• Owned the design and development of MM master data and inventory management solutions aligned with SAP best practices.
• Created and managed a comprehensive RICEFW list.
• Developed blueprint and functional specifications, collaborating closely with ABAP developers to deliver business-aligned customizations.
• Facilitated Design Confirmation Workshops to align stakeholders on solution design and confirm business requirements.
• Led System Integration Testing (SIT) and User Acceptance Testing (UAT) to validate business scenarios and system functionality.
• Designed and delivered nationwide End-User Training, supporting smooth change adoption and maximizing user readiness.
• Successfully managed go-live and post-go-live support, including issue resolution across MM, EAM, and FI modules.
• Contributed to a stable deployment and earned stakeholder trust through effective leadership and operational readiness.

Key Achievements

• Successfully delivered the SAP ECC6 implementation go-live, meeting project milestones and business readiness criteria.
• Gained stakeholder trust through effective solution delivery, communication, and system performance.
• Enhanced operational efficiency by implementing standardized MM and inventory management processes.

Key Responsibilities

• Collected and translated complex business requirements into scalable SAP Supply Chain Management (SCM) solutions, supporting global implementations for PETRONAS entities in Malaysia, Australia, and Canada.
• Prepared and maintained detailed RICEFW inventories to guide technical development and ensure coverage of all integration and customization needs.
• Facilitated and supported Design Confirmation Workshops, ensuring proposed solutions met stakeholder expectations across multiple business units.
• Developed blueprint and technical design documents, collaborating with functional and ABAP teams to drive timely and accurate solution delivery.
• Configured SAP MM and SRM modules based on approved designs, aligning with SAP best practices and PETRONAS standards.
• Designed and executed test scenarios, prepared test scripts and data, and conducted System Integration Testing (SIT) and User Acceptance Testing (UAT) to validate solution effectiveness.
• Created training materials and simulation exercises for Inventory Management, and conducted Train-the-Trainer (TTT) and End-User Training (EUT) sessions nationwide.
• Delivered post-go-live support for SAP ECC implementations, troubleshooting MM/SRM issues during hypercare and stabilization phases until handover to the support team.

Key Achievements

• Successfully delivered multiple SAP ECC6 implementations for PETRONAS entities in Malaysia, Australia and Canada ensuring business continuity and compliance with project timelines.
• Recognized as the subject matter expert for training content development, and entrusted to lead training enablement across both upstream and downstream projects.
• Ensured smooth adoption of SAP solutions across different PETRONAS subsidiaries through consistent stakeholder engagement, end-user empowerment, and hands-on support.