Nur Hafizah Binti Ariff
Kota Bharu
Summary
Detail-oriented administrative professional with extensive experience in optimising office operations and providing clerical support. Skilled in coordinating documents, supplies, and resources, while enhancing productivity through strategic planning and team collaboration. Proven ability to drive operational success via effective communication and process improvement.
Overview
15
15
years of professional experience
Work History
Accountant Cum HR & Admin Assistant
KERISIK RESOURCES SDN BHD
06.2025 - Current
- Managed full set of accounts including accounts payable, accounts receivable, bank reconciliation, and monthly financial reporting.
- Prepared invoices, payment vouchers, cash flow reports, and financial documentation for management and bankers.
- Utilised AutoCount Accounting System for accounting, billing, payroll, and financial record management.
- Handled payroll processing, statutory contributions (EPF, SOCSO, EIS, PCB), and employee claims.
- Managed employee records, attendance, leave applications, and HR documentation through HR.my Portal.
- Assisted in recruitment, onboarding, staff confirmations, and resignation procedures.
- Prepared employment contracts, HR letters, disciplinary notices, and other administrative documents.
- Coordinated office administration, procurement, filing systems, and correspondence.
- Liaised with auditors, tax agents, government authorities, suppliers, clients, and sub-contractors.
- Ensured compliance with company policies, employment regulations, and statutory requirements.
EXECUTIVE ASSISTANT (EA) & PERSONAL ASSISTANT (PA)
AGGRESSIVE TRANSASIA GROUP HOLDING SDN BHD
Kota Bharu, Kelantan, Malaysia
07.2024 - 05.2025
- Answered and managed incoming calls and emails in a professional manner.
- Managed CEO calendars and maintained appointment schedules.
- Drafted and edited correspondence, reports, and other documents.
- Developed and maintained successful relationships with internal and external stakeholders.
- Coordinated project tasks and deadlines, including preparing and distributing meeting agendas.
- Conducted research, compiled data, and prepared reports.
- Developed and maintained comprehensive databases and records.
- Scheduled and coordinated executive-level meetings, travel arrangements, and other events.
- Developed and implemented efficient filing systems to streamline document management and retrieval.
- Successfully managed and maintained the executive's daily calendar, coordinating meetings and managing travel arrangements.
ACCOUNT & ADMIN MANAGER
BUMI TIMUR PROPERTIES SDN BHD
Wakaf Bharu , Tumpat, Malaysia
08.2022 - 07.2024
- Managed full-cycle accounting processes for a portfolio of clients, ensuring accuracy and timeliness of financial reporting.
- Developed and maintained effective accounting policies and procedures.
- Reconciled bank accounts and general ledger accounts on a monthly basis.
- Reviewed and monitored billing activities to ensure accuracy and timeliness.
- Developed and maintained internal controls to ensure the accuracy and reliability of financial data.
- Prepared and filed local, state, and federal tax returns.
- Managed accounts payable and accounts receivable processes.
- Assisted in the preparation of financial statements and budgets.
- Assisted in the preparation of financial forecasts and projections.
- Monitored and reported on key performance indicators to ensure quality assurance of services.
- Collaborated with the executive team to develop and implement sales goals and objectives.
- Established successful relationships with internal stakeholders, including sales and marketing teams.
- Developed and implemented effective strategies to increase customer satisfaction and loyalty.
- Established effective working relationships with staff, vendors, and clients.
- Possesses strong organisational, problem-solving, and communication skills.
- Ability to multitask and prioritise tasks to meet tight deadlines.
- Experienced in coordinating the logistics of large-scale events and meetings.
PAYABLE ANALYST GLOBAL SHARED SERVICES CENTRE
EXPERIAN MARKETING SERVICES (MALAYSIA) SDN BHD
Cyberjaya , Selangor, Malaysia
04.2020 - 01.2022
- REMOTE WFH
- Transferred to EMS and promoted to Payable Analyst Global Shared Services position.
- Accurately processed a high volume of invoices using a three-way match.
- Processed invoice payment in ORACLE.
- Verified all rental and lease payments were billed correctly by maintaining and using a contract database.
- In charge of supervising and executing the full cycle of the accounts payable process and communication with vendors using call and mailbox for overseas countries such as INDIA, PHILIPPINES, AUSTRALIA, MONACO, NAMIBIA, AND BOTSWANA.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
ACCOUNT & ADMIN EXECUTIVE
EXPERIAN INFORMATION SERVICES (MALAYSIA) SDN BHD
Mid Valley , Kuala Lumpur, Malaysia
04.2016 - 03.2020
- Assisted HR on the payment related to government bodies (EPF, SOCSO, EIS, LHDN).
- Managing full-cycle accounts payable functions includes maintaining vendor relations, setting up new vendors, processing 3-way po matching/expenses reports/monthly check runs.
- Performed the processing duties of accounts payable, including liaison with vendors and staff to ensure prompt payment of invoices and staff claims.
- Acknowledged by the company as a resource person who recognises the monthly activities in each invoice and provides financial, clerical, and administrative services to ensure efficient, timely and accurate payment of accounts.
- Analyzed, audited, and researched hundreds of invoices each month while directing the administration of all invoices.
- Handling and monitoring the daily cash.
- Verified completeness and accuracy of data and documentation for invoice data entry to facilitate month-end closing.
- Provides quality services by furnishing accurate information, researching, resolving issues, and providing all necessary assistance on a timely basis.
- Assisted in month-end closing procedures and reconciled the month-end accounts payable, trial balance and bank statements.
- Utilised excel, prepared a monthly list of all payable transactions to submit to the Finance Manager.
- Carried out billing, collections, and reporting activities to specific deadlines.
- Assisted in monitoring Junior Account Receivable and Intern to organise a recovery system and initiate collection efforts by following up on past-due accounts through phone, mail, and email.
- Develops, implements, and maintains the system and accounting control procedures.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Trained junior team members on best practices for account executive responsibilities, fostering a collaborative work environment focused on continuous improvement.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company's reputation as a trusted partner in their respective industries.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Developed detailed reports analyzing account performance data, providing valuable insights for future strategy adjustments or improvements.
- Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
- Streamlined account management processes for increased efficiency and improved client retention rates.
- Streamlined internal processes for customer relationship management, significantly reducing response times to client inquiries.
ACCOUNT & ADMIN
KNOWLEDGE PATHWAY (M) SDN BHD
Mid Valley , Kuala Lumpur, Malaysia
08.2015 - 04.2016
- Oversaw accounts receivable processes, which included posting payments and issuing customer statements.
- Reconciled bank accounts and general ledger accounts on a monthly basis.
- Maintained detailed records of financial transactions.
- Assisted in the preparation of financial reports and analysis.
- Assisted in preparation, processing and maintenance of payroll, salary, and compensation.
- Maintained all records of fixed assets and monitored ledgers to ensure the completeness and accuracy of such records for auditor and company records.
- Handled accommodation for customer training internal or external, e.g., hotel, food, travel.
CLERK
RESTORAN UMIE SUP KETING
Tanah Merah, Kelantan, Malaysia
03.2014 - 03.2015
- Served guests with a friendly, welcoming attitude and a smile on my face.
- Gained extensive knowledge of menu items, specials, and pricing structures.
- Proficient in taking orders and delivering food quickly and accurately.
- Regularly provided excellent feedback from customers regarding the quality of service.
- Exhibited strong time management skills to ensure prompt service to customers.
PRACTICAL STUDENT
RAMLI & CO
Kota Bharu, Kelantan, Malaysia
12.2011 - 05.2012
- Executed data entry for receipts and invoices in UBS system, ensuring accuracy and timely processing.
- Assisted in preparation of financial reports and analysis, supporting informed decision-making.
Education
Diploma - Accounting
Politeknik Kota Bharu
Kota Bharu, Kelantan, Malaysia08-2013
Skills
- General ledger accounting
- Bank reconciliation
- Financial reporting
- Payroll administration
- Cash flow projection
- Compliance management
- Financial Acumen
- Data analysis
- QNE Software
- UBS Software
- Autocount Accounting Software
- HRmy system
- Audit coordination
- Tax compliance
- Accounting software
- Documentation management
- Microsoft Office
- Google Tools
- Strategic Planning
- Vendor management
- Problem solving
- Analytical Thinking
- Leadership
- Communication
Languages
Malay
Proficient
C2
English
Upper Intermediate
B2
Timeline
Accountant Cum HR & Admin Assistant
KERISIK RESOURCES SDN BHD
06.2025 - Current
EXECUTIVE ASSISTANT (EA) & PERSONAL ASSISTANT (PA)
AGGRESSIVE TRANSASIA GROUP HOLDING SDN BHD
07.2024 - 05.2025
ACCOUNT & ADMIN MANAGER
BUMI TIMUR PROPERTIES SDN BHD
08.2022 - 07.2024
PAYABLE ANALYST GLOBAL SHARED SERVICES CENTRE
EXPERIAN MARKETING SERVICES (MALAYSIA) SDN BHD
04.2020 - 01.2022
ACCOUNT & ADMIN EXECUTIVE
EXPERIAN INFORMATION SERVICES (MALAYSIA) SDN BHD
04.2016 - 03.2020
ACCOUNT & ADMIN
KNOWLEDGE PATHWAY (M) SDN BHD
08.2015 - 04.2016
CLERK
RESTORAN UMIE SUP KETING
03.2014 - 03.2015
PRACTICAL STUDENT
RAMLI & CO
12.2011 - 05.2012
Diploma - Accounting
Politeknik Kota Bharu