Nurhafiza Binti Iaanan
WAREHOUSE SUPERVISOR
Klang
Summary
To obtain suitable position within an organization that could challenge me to a higher level of my career; preferably with operation or admin exposures. A position that can utilize my knowledge and more than twelve (14) years of work experience and gained invaluable exposure through handling of operations demand, which would allow me to further grow professionally and progress through the corporate ladder within the organization.
Excellent interpersonal skills, hardworking, resourceful, self-motivated and able to handle responsibility. Able to communicate, conferring with head department and colleagues. My key strengths are strong relationship and stakeholders' management, career driven, independent, strong leadership, and accountability.
Overview
16
16
years of professional experience
1
1
year of post-secondary education
Work History
Warehouse and CDC Supervisor
Yik Bee Trading Sdn Bhd
08.2022 - Current
- Supervise and mentor warehouse staff to ensure adherence to SMC core values: Quality, Productivity, Teamwork, Job Knowledge, Work Environment (Health, Safety & Security), and Reliability & Dependability
- Monitor staff efficiency and quality to ensure daily tasks are completed on time
- Oversee the receiving team to ensure accurate and timely handling of incoming shipments, escalating any issues with disqualified shipments to the Purchasing Team
- Ensure accurate inventory was received, and put away to the exact locations
- Assisting inventory team, to ensure all goods received are tally and matched with PO and report any non match inventory received
- Supervise daily order processing to meet KPIs, and monitor cycle counts for stock accuracy
- Direct the trucking and packing team to ensure timely shipment of daily orders in accordance with the sales shipment plan
- Verify that products from inventory align with customer orders and special handling requests, ensuring compliance with revenue recognition rules
- Anticipate potential problems in warehouse operations, coaching new hires and guiding staff to prevent common errors
- Propose process and system improvement plans to upper management to achieve operational excellence
- Ensure adherence to health and safety regulations within the warehouse and conduct regular training sessions for staff
- Maintain accurate records of warehouse activities, including inventory levels and shipment details
- Prepare reports for senior management to support strategic decision-making
- Handling Central Distributions Centre operations on daily basis
- Ensure all operations at CDC running smooth and all orders are comes out on time and meet dateline and timeline
Senior warehouse associate
Melaleuca southeast asia (M) sdn bhd
04.2014 - 08.2022
- To update on the sales movement by monthly to get on the average sales movement as the basic guideline generating the penetration and sales pattern
- Establish Critical Inventory report and to monitor on the total supply for stocks replenishment to meet the safety stocks level
- Managing 5 categories in total supply (Bath & Body, Vitality for Life, Pharmacy, Cosmetic and House Hold)
- Manage exceptions on the supply shortages by reviewing with various stakeholders on the possible action to identify and bridge the gaps
- Consistently achieve sustainable Customer Service Level within working capital and freshness objectives by ensuring that the weekly planning is execute on time
- Preparing the Inventory Analysis file to monitor on the total supply and total sales achievement to ensure on the supply from CDC will be enough
- Managing the safety stocks, at least 8 weeks stocks holding at all time (EM)
- To review and monitor closely on the stocks movement with warehouse team
- To monitor stock transfer from main warehouse to East Malaysia showrooms branches for selling
- Monthly internal count, daily cycle count to check stock between racking to LINE pick and pack are accurate and follow FEFO
- To report & communicate to Senior inventory executive & Manager on the pending orders invoice by daily basis to avoid stock out
- To perform system 'JDE' transaction for line replenishment / branches in transit and inventory move form summited from warehouse associate on the same day with accurate
- Clerical jobs by monthly basis when required
- To file the entire administration document such delivery orders (DO) / invoice / packing list properly according to Supplier & vendor for easier traceability
- To ensure Occupational, safety & health compliant in the warehouse area
- To liaison with customer service and internal warehouse personnel on customers complaint, enquiry, feedback and records those activities
- To raise Purchase Requisition (PR) for packaging materials, service & maintenance, stationary items, empty cartons and etc
- For warehouse used
- To record, monitor, report of daily attendance of warehouse staffs and administration in the warehouse
Procurement Executive
Efficient Mailcom Sdn Bhd
01.2012 - 04.2014
- To assist the Senior Procurement Cum Warehouse Executive on daily procurement activities, which includes sources, selection, price negotiation and purchase of material, equipment, and supplies for the company
- Involve in continuous development and improvement in executing procurement activities including policy and process flow
- Prepare material requisitions & purchase orders
- Monitor and follow up the completion of purchase order approval
- Closely monitor delivery schedule, to manage on time deliveries and ensure that inventory control is keep at an optimum level
- Manage balance stock at warehouse, take note when need to stock replenish all the material
Admin Clerk
Efficient Mailcom Sdn Bhd
01.2011 - 01.2012
- To assist with all clerical work by daily basis
- To attend phone calls and assist to channel it to PIC
- To check and order stationery items
- Assist Admin Executive when needed
Admin & Technical Clerk
Technofit Sdn Bhd
06.2009 - 12.2010
- Being do admin work, filing using ISO
- Technical work like going to site, Do assist project engineer to make a report for any job that had being do it in site or another work site
- Make a time sheet for workers and :ETC
- Also make a purchasing for tools and consumables that need to be use once have project on site
- Make invoicing base on PO customer and make a customer services job once customer got problem or have something to ask related to our job
Education
Sijil Pelajaran Malaysia -
01.2008 - 12.2008
Skills
Excellent interpersonal skills
Hardworking
Resourceful
Self-motivated
Able to handle responsibility
Staff management
Operations management
Process improvement
Strategic planning
Inventory control
Customer service
Priority management
Processes and procedures
Negotiation
Project planning
Process monitoring and improvement
Task delegation
Workflow management
Safety protocols
Additional Information
Strong interpersonal communication skills, Enjoy fresh challenges, Confident, Self-motivated, Independent, Analytical, Matured, Strong team spirit, Work well under pressure, Willing to learn and improve, Solution driven individual, Immediate, RM 4,320.00, To be discussed
Personal Information
- Age: 34
- Expected Salary: To be discussed
- Date of Birth: 10/14/91
- Gender: Female
- Nationality: Malaysia
- Marital Status: Married
Timeline
Warehouse and CDC Supervisor
Yik Bee Trading Sdn Bhd
08.2022 - Current
Senior warehouse associate
Melaleuca southeast asia (M) sdn bhd
04.2014 - 08.2022
Procurement Executive
Efficient Mailcom Sdn Bhd
01.2012 - 04.2014
Admin Clerk
Efficient Mailcom Sdn Bhd
01.2011 - 01.2012
Admin & Technical Clerk
Technofit Sdn Bhd
06.2009 - 12.2010
Sijil Pelajaran Malaysia -
01.2008 - 12.2008