Summary
Overview
Work History
Education
Skills
Timeline
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Nur Frida Mohd Ariffin

Cybersecurity & Data Loss Prevention (DLP) Analyst

Summary

Cybersecurity-focused Data Leakage Analyst with 14 years of experience in data loss prevention (DLP) and risk assessment. Skilled in identifying and mitigating sensitive data exposure through robust monitoring, forensic analysis, and security controls.

Overview

18
18
years of professional experience
2010
2010
years of post-secondary education

Work History

Security Analyst DLP

Standard Chartered Global Business Services Sdn Bhd
Bukit Jalil, Kuala Lumpur
10.2014 - Current
  • Monitors, analyzes, and reports network traffic emails and endpoint activities using DLP solutions (e.g., Microsoft Proofpoint, Microsoft Purview) to detect unauthorized data transfers and suspicious activity
  • Leads and manages the investigative process from initial detection to final disposition
  • Collaborates with cross-functional teams (CDC, CISO, DBR, and Insider Threat teams) to investigate and report data breach incidents, ensuring compliance
  • Refines and optimizes DLP policies, reducing false positive alerts, improving detection accuracy, and enhancing security efficiency
  • Utilizes SIEM tools (Splunk) to correlate security logs and conduct forensic investigations
  • Manages ADO boards, streamlining case tracking and resolution, improving team efficiency
  • Supervises and mentors team members, ensuring high-quality investigations, improving investigative documentation quality, and improving audit readiness

Senior Information Security Analyst

Standard Chartered Global Business Services Sdn Bhd
03.2011 - 10.2014
  • Safeguarded the bank against data breaches by executing Data-at-Rest (DAR), Data-in-Motion (DIM), and Endpoint Protection (EP) operational processes
  • Developed and documented detailed procedures and best practices for data security operations, enhancing consistency and efficiency across the organization
  • Performed quality assurance checks to validate adherence to data privacy principles, reducing security gaps and enhancing overall data protection efforts

IT Support Analyst

Exxonmobil Business Support Centre (M) Sdn Bhd
03.2007 - 05.2009
  • Managed inbound calls and emails, providing technical support to upstream users and resolving IT-related issues efficiently
  • Diagnosed and troubleshot hardware, software, and network-related concerns, ensuring timely resolution based on issue priority levels
  • Delivered Level 1 support for accessibility issues, password resets, hardware/software troubleshooting, Lotus Notes, Blackberry devices, and upstream applications
  • Facilitated security transactions for smart cards and password-related applications, ensuring compliance with organizational security policies
  • Conducted quality audits for new helpdesk analysts, ensuring high-quality service delivery and adherence to IT support best practices

Education

Bachelor of Computer Science - Information Technology (Multimedia)

Management and Science University

Skills

  • DLP/SIEM Tools

  • Microsoft Proofpoint

  • Microsoft Purview

  • Splunk

  • Attention to Detail

  • Stakeholder Communication

  • Cross-Functional Teamwork

  • Continuous Learning

Timeline

Security Analyst DLP

Standard Chartered Global Business Services Sdn Bhd
10.2014 - Current

Senior Information Security Analyst

Standard Chartered Global Business Services Sdn Bhd
03.2011 - 10.2014

IT Support Analyst

Exxonmobil Business Support Centre (M) Sdn Bhd
03.2007 - 05.2009

Bachelor of Computer Science - Information Technology (Multimedia)

Management and Science University

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Nur Frida Mohd AriffinCybersecurity & Data Loss Prevention (DLP) Analyst