NUR FIRDAYANAA MD YUSOFF

• Assisted engineers in tester wiring, system verification, setup, and commissioning activities.
• Supported production deployment, system updates, troubleshooting, and engineering change implementations.
• Prepared and maintained technical documentation, including User Manuals, Wiring Diagrams, Guidelines and Work Instructions.
• Assisted in the development, assembly, testing, and validation of test equipment and simple automation systems.
• Provided engineering support and performed additional duties as assigned to support project and operational requirements.

Project Management

• Acted as the key coordinator between customers and internal cross-functional teams to ensure product requirements were clearly understood and successfully implemented.
• Prepared and maintained New Product Introduction (NPI) documentation, including BOM, PPAP submissions, PFMEA, Mold Transfer Checklists, Work Instructions, Packaging Standards, and related quality documents.
• Collaborated with customers to resolve product, testing, tooling, and measurement-related issues, providing technical feedback and solutions.
• Managed Engineering Change Notices (ECN) and coordinated change implementation activities with relevant stakeholders.
• Conducted Design for Manufacturability (DFM) reviews, dimensional analysis, and defect evaluations to provide technical recommendations to customers.
• Independently managed projects from development through qualification and mass production, coordinating with customers, suppliers, contractors, and internal departments.
• Coordinated First Article (FA) activities, including sample submission, dimensional analysis, process capability evaluation, and customer approval.
• Prepared cost analyses and quotations for testing and qualification activities.
• Worked closely with Planning, Production, Quality, and Engineering teams during product qualification trials and risk-run stages.
• Supported tooling, process, production, and quality teams in investigating product defects, conducting root cause analysis, and implementing corrective actions.

Quality Assurance (QA)

• Led QC Technicians and Inspectors to ensure timely completion of inspection activities and compliance with quality requirements.
• Conduct daily and weekly product capability analysis, through CPK performance, generated from Statistical Process Control (SPC) data using Blue Ocean and SPC light.
• Coordinated with Production, Engineering, and Tooling teams to resolve quality issues and customer complaints.
• Managed customer quality concerns and responded to Supplier Corrective Action Requests (SCAR) with effective containment, root cause analysis, and corrective action plans.
• Analyzed non-conforming products, identified root causes, and coordinated disposition and corrective actions.
• Performed critical dimension studies and inspection optimization projects to improve inspection efficiency and effectiveness.
• Trained inspectors and production personnel on measurement techniques, inspection methods, and quality requirements.
• Developed, revised, and maintained quality documentation, including Quality Plans, Inspection Checklists, Work Instructions, and Quality Forms.
• Train inspectors and production operators in basic measurement and inspection tasks.
• Utilized quality tools such as SPC, CpK, 5 Why Analysis, Fishbone Diagram, MSA, PFMEA, and CAPA to improve product and process quality.

• Conducted First Article Inspection (FAI) and Process Capability (CpK) measurements to verify product quality and process stability.
• Performed dimensional measurements on First Article Inspection (FAI) samples and production lots to ensure compliance with engineering drawings and customer specifications.
• Developed and maintained measurement-related work instructions, standardizing inspection processes and enhancing consistency.
• Developed and maintained measurement-related Work Instructions to ensure standardized inspection processes.
• Analyzed measurement data and investigated abnormalities, identifying potential quality and process issues to facilitate corrective actions.
• Compared current measurement results with historical data to verify measurement consistency and methodology accuracy.
• Operated and programmed various metrology equipment, including Coordinate Measuring Machine (CMM), SmartScope, Tool Maker Scope (TMS), and Vernier Calipers.
• Collaborated with Quality, Manufacturing, and Engineering teams to resolve dimensional and measurement-related issues.
• Optimized measurement methods to support continuous improvement initiatives, reducing measurement uncertainty and enhancing reliability.