Summary
Overview
Work History
Education
Skills
Area Of Expertise
Experience Years
Timeline
Hi, I’m

Nurfazlinda Ainul Jamal

Payroll Executive
Puncak Alam
Nurfazlinda Ainul Jamal

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Capable with experience handling all aspects of payroll processing, including employee paychecks and direct deposits, and deductions. Brings comprehensive understanding of applicable laws and regulations related to payroll and employee benefits. Excellent communicator answering employee inquiries and resolving any payroll-related issues.

Overview

12
years of professional experience
2
Languages

Work History

Manforce Group Sdn Bhd

Payroll Executive
07.2019 - Current

Job overview

  • In charge of foreign payroll processing using HR2000 and iPay systems, including chargeback coordination to clients.
  • Execute end-to-end processing of weekly and monthly payroll with a strong focus on accuracy, timeliness, and compliance.
  • Responsible for receiving and validating pre-payroll input data from clients.
  • Verify attendance records, hours worked, and pay adjustments; ensure accurate posting of payroll data and monthly reconciliation reports.
  • Continuously support improvements in payroll processing by compiling data, conducting basic analysis, and identifying process enhancement opportunities.
  • Maintain consistent performance in productivity and accuracy in alignment with team standards.
  • Take on additional responsibilities and initiatives to support growth in a dynamic and complex work environment.
  • Provide general support in other Human Resource functions and participate in ad hoc HR projects as required.

Tesco Kuala Selangor

Compliance Manager -> Front End Manager
04.2019 - 06.2019

Job overview

  • Lead and manage the Price Integrity Department, collaborating with all departments to ensure the store operates within legal guidelines and upholds the 'Every Little Helps' promise to customers, particularly in delivering competitive pricing.
  • Accountable for overseeing the store’s legal compliance process, demonstrating due diligence in all operations.
  • Manage payroll, wages, and productivity metrics to ensure efficiency and accuracy.
  • Supervise three Front End departments: Customer Service, Cashroom, and Cashiering.
  • Oversee cash handling procedures, including managing discrepancies in short/over situations within the Cashiering department.
  • Maintain and uphold the five core customer service promises within the Front End department.
  • Ensure strict adherence to processes and protocols within the Cashroom, Customer Service, and Cashiering departments, ensuring colleagues follow established procedures.
  • Consistently deliver exceptional customer service, adhering to the 'Layanan Mesra' philosophy.
  • Skilled in managing challenging or emotionally charged customer situations with professionalism and empathy.
  • Anticipate and proactively address customer needs to enhance their experience.
  • Promptly respond to customer service requests, ensuring efficient assistance and satisfaction.
  • Ensure compliance with store opening and closing procedures, maintaining operational efficiency.
  • Enforce sanitation, safety, and operational best practices across all public and staff areas, documenting equipment performance and addressing staffing issues in the Front End departments.
  • Assist with customer transactions related to sales, services, and membership, ensuring accuracy, speed, and adherence to company practices.

Foresight Industries Sdn Bhd

HRA Executive
01.2018 - 03.2019

Job overview

  • Oversee payroll processing, ensuring timely and error-free crediting, along with the accurate distribution of payslips.
  • Monitor and verify employee attendance to ensure compliance with company policies.
  • Ensure statutory payments are made on time to avoid penalties and maintain compliance.
  • Manage the recruitment process, including advertising, shortlisting candidates, arranging interviews, preparing appointment letters, and conducting new staff orientation for non-managerial roles.
  • Track and monitor probationary periods for all employees, ensuring compliance with company guidelines.
  • Coordinate training activities, including sourcing, scheduling, and maintaining records in accordance with Standard Operating Procedures (SOPs), including Training Needs Analysis (TNA), Annual Plans, and Evaluation.
  • Handle claims for Foresight Dialysis staff and management.
  • Prepare proposals for the purchase of office equipment, ensuring appropriate and cost-effective acquisitions.
  • Ensure timely payment of Shell Card and Celcom bills, and monitor any staff usage concerns.
  • Maintain accurate records of all administrative bills, including TNB, SYABAS, TM, Celcom, and Shell, for future reference.
  • Maintain and update personal files for Foresight Dialysis staff, ensuring all records are accurate and up to date.
  • Manage and update medical claims for all staff members.
  • Oversee the renewal process for all licenses and certificates to ensure compliance.
  • Prepare HR correspondence, including confirmation letters, transfer letters, promotion letters, show cause letters, warning notices, and other related documents.
  • Submit grant applications via the eTris system, including submitting claims and payments to HRDF through the same system.

CableOne Network (M) Sdn Bhd

Human Capital Executive
10.2017 - 12.2017

Job overview

  • Maintain and regularly update the master database for each employee, including compensation details, health, and medical insurance information.
  • Support the HR Manager in preparing and processing timely distribution of salaries, bonuses, salary increments, payslips, leave encashment, and full and final settlements.
  • Calculate and issue employee paychecks, including deductions, ensuring accuracy and compliance with company policies.
  • Maintain accurate payroll records by collecting, calculating, and entering necessary data.

Serai Group Sdn Bhd

Payroll Executive
01.2017 - 09.2017

Job overview

  • Maintain and regularly update the master database for each employee, including details related to compensation, health, and medical insurance.
  • Ensure compliance with statutory requirements for EPF withdrawals, annual return EA forms, and labor law, recording and updating information in a timely manner.
  • Assist the HR Manager in preparing and processing the timely distribution of salaries, bonuses, salary increments, payslips, leave encashments, and full and final settlements.
  • Calculate employee pay and deductions, ensuring the accurate issuance of paychecks.
  • Maintain payroll information by collecting, calculating, and entering necessary data.
  • Update payroll records by entering changes in exemptions, savings deductions, job titles, and department/division transfers.
  • Process payroll through both manual entry and system integration, ensuring accuracy in all entries.
  • Distribute salaries to employees at 10 outlets across the Klang Valley, KL, and Cyberjaya, ensuring timely and accurate delivery.

Tesco Puncak Alam

Compliance Manager
08.2016 - 01.2017

Job overview

  • Oversee four departments under the Compliance Manager: Human Resources, Price Integrity, Security Safety and Resilience, and Technical Trading Law.
  • Manage the Price Integrity Department, collaborating with all other departments to ensure the store operates legally and upholds the 'Every Little Helps' promise to customers, particularly ensuring competitive pricing.
  • Assume responsibility for managing the legal compliance processes within the store, ensuring the store demonstrates due diligence in all operations.
  • Accountable for the management of payroll, wages, and productivity, ensuring accuracy and efficiency in all related processes.

Tesco Puncak Alam

People Section Manager
07.2015 - 08.2016

Job overview

  • Assist in conducting training sessions for new joiners, including programs such as Warm Welcome to Tesco (WWTT), Bronze for Everyone, Working to Tesco, Benefits & Rewards, LPS Induction, and Health & Safety.
  • Assist in legal training sessions, including First Aid, Forklift Operation, and Food Handler certifications.
  • Manage and handle JTK cases, including abscondment and short notice issues.
  • Involve in conducting Domestic Inquiry (DI) cases, addressing matters such as termination, theft, disciplinary issues, dismissal, grievances, and attendance/absenteeism concerns.
  • Ensure green status in People KPIs, including monitoring absenteeism, turnover, facilities management, wages, people matters, store tours, and What Matters to You (WMTY) surveys.
  • Manage foreign colleagues in relation to hiring, training, compliance, and living quarters.
  • Organize and conduct quarterly OSHA and Staff Forum meetings.
  • Oversee recruitment activities, filling vacancies across all departments, and conducting interview sessions.

Tesco Puncak Alam

Payroll Assistant
09.2013 - 07.2015

Job overview

  • Assist with general office tasks and duties, supporting overall office operations.
  • Manage office paperwork, filing, and other administrative tasks to ensure smooth office function.
  • Support the HR Manager in recruitment activities, including candidate interviews and preparing necessary documentation for new hires.
  • Calculate employee pay and deductions, ensuring accuracy and timeliness in payroll processing.
  • Maintain payroll information by collecting, calculating, and entering data into the system.
  • Update payroll records with changes in exemptions, savings deductions, job titles, and department/division transfers.
  • Prepare detailed reports by compiling summaries of earnings, deductions, leave, disability, and non-taxable wages.
  • Provide payroll information and respond to employee questions and requests related to payroll matters.

Education

Polytechnic Tuanku Syed Sirajuddin
Arau, Perlis

Diploma in Mechanical Engineering

University Overview

GPA: 3.40/4.00

Skills

Payroll documentation

Area Of Expertise

Area Of Expertise
  • HR2000 - HRMs system
  • Microsoft Office proficiency
  • Xenix HR
  • Microsoft Visio
  • Manforce Tracking System (internal)
  • ERP payroll system
  • Intelligent Payroll System (internal)

Experience Years

Experience Years
12

Timeline

Payroll Executive
Manforce Group Sdn Bhd
07.2019 - Current
Compliance Manager -> Front End Manager
Tesco Kuala Selangor
04.2019 - 06.2019
HRA Executive
Foresight Industries Sdn Bhd
01.2018 - 03.2019
Human Capital Executive
CableOne Network (M) Sdn Bhd
10.2017 - 12.2017
Payroll Executive
Serai Group Sdn Bhd
01.2017 - 09.2017
Compliance Manager
Tesco Puncak Alam
08.2016 - 01.2017
People Section Manager
Tesco Puncak Alam
07.2015 - 08.2016
Payroll Assistant
Tesco Puncak Alam
09.2013 - 07.2015
Polytechnic Tuanku Syed Sirajuddin
Diploma in Mechanical Engineering

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