NURFATIHAH SHARIFF
Administrator / Medical Laboratory Technologist (Outlet)
Terengganu
Summary
Healthcare professional with over 3 years of experience in administration, and customer-facing roles within fast-paced environments. Strong knowledge of medical terminology, documentation, and healthcare processes, while working effectively under pressure. Eager to contribute to a dynamic team and continue growing professionally. Available from end of July onwards.
Overview
2
2
Languages
1
1
Certification
8
8
years of professional experience
Work History
Administrator and Medical Laboratory Technologist (Outlet)
BP Healthcare Specialist Klang
09.2022 - 02.2026
- Developed comprehensive knowledge of medical terminology and laboratory test, providing appropriate blood tests according to patients' clinical presentations and physician requests.
- Assisted in handling health screening programmes for corporate clients (100-200 participants) by performing proper specimen collection, labeling that complied with the laboratory standards.
- Provided customer service to approximately 30–40 patients daily, supporting inquiries, registration, and guiding patients on available healthcare services to attain a smooth clinic operations.
- Supported internal and external audit processes for clinic (CKAPS) and medical equipment licensing (JKKP), ensuring full regulatory compliance.
- Verified and reconciled daily financial account (RM30,000-RM40,000), maintaining accurate and balanced records.
- Monitored and controlled monthly expenditures and vendor payments, maintaining adherence to approved management budget.
- Effectively handled insurance and corporate panel cases according to requirements, maintaining precise documentation and processing.
Research Assistant Trainee
Institute of Biosciences, University Putra of Malaysia (UPM)
06.2018 - 08.2018
- Assisted in experiments and data analysis to identify anticariogenic activity of Archidendron microcarpum (Jering) against Actinomyces viscosus, Streptococcus mutans, and Streptococcus sobrinus, contributing to understanding of potential oral health applications.
- Conducted DDA, MIC, and MBC assays on oral bacteria to assess antimicrobial efficacy, supporting research findings.
- Applied laboratory procedures to perform critical experiments, preparing media, reagents, and materials essential for accurate analysis.
- Set up and operate lab equipment and instruments such as autoclave, incubator, oven, filter units and pipettes.
- Performed routine cleaning and maintenance of laboratory equipment and work areas to support accurate testing and compliance with laboratory standards.
Education
Master of Science - Biotechnology
Universiti Teknologi Malaysia (UTM)
Johor Bahru, Johor, Malaysia01-2022
Bachelor of Science - Biology
Universiti Teknologi Malaysia (UTM)
Johor Bahru, Johor, Malaysia06-2019
Skills
Sample collection & processing
Rapid diagnostic testing
Pure tone audiometry
Laboratory information systems
Medical terminology
Data interpretation
Office administration
MS office
Schedule coordination
Budget management
Team leadership
Customer service
Certification
Kursus Pencegahan Kehilangan Pendengaran dan Pengujian Audiometrik (NIOSH)
Extracurricular Activities
- Young presenter of AFOB-Malaysia chapter International Symposium-2019
- Committee of Biology Outreach Programme for Malaysia Primary School Children in collaboration with Royal Society of Biology-2017
- Committee of Know Your Ph.D Journey Programme for Postgraduate student-2019
- Committee of Faculty Annual Sports -2017
- Participant of community service programmes around Johor Bahru-2017
- Participant of unity games organized by Faculty-2015
Timeline
Administrator and Medical Laboratory Technologist (Outlet)
BP Healthcare Specialist Klang
09.2022 - 02.2026
Research Assistant Trainee
Institute of Biosciences, University Putra of Malaysia (UPM)
06.2018 - 08.2018
Master of Science - Biotechnology
Universiti Teknologi Malaysia (UTM)
Bachelor of Science - Biology
Universiti Teknologi Malaysia (UTM)