NUR FATHIAH 'IFFAH EZAM
Petaling Jaya
Summary
Dynamic professional with extensive experience supporting Directors at B&A Properties Sdn. Bhd. and Baby Nest Sdn. Bhd. Expertise in administrative management and event coordination, with a strong focus on government relations and client support. Demonstrated success in streamlining operations and enhancing communication to drive organizational success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
PA to Director
B&A Properties Sdn. Bhd.
09.2024 - Current
- Organized meetings, prepared agendas, and documented meeting minutes for strategic planning sessions.
- Maintained filing systems to ensure easy access to important company documents and records.
- Facilitated travel arrangements for Director, including itineraries and accommodations management.
- Supported budgeting processes by tracking expenditures and preparing expense reports.
- Opened, read and replied to e-mails, letters and correspondence on behalf of Director.
- Maintained accurate records of all payroll transactions.
- Managed supplier relationships to ensure timely delivery of materials.
- Analyzed market trends to optimize purchasing strategies and reduce costs.
- Oversaw inventory management to prevent stockouts and excess inventory issues.
PA to Director
Baby Nest Sdn. Bhd.
05.2019 - 07.2024
- Managed student enrollment, accounts, business licenses, and legal documentation processes.
- Liaised with government authorities including city councils and education ministries to ensure compliance.
- Oversaw recruitment, training plans, team buildings, and performance evaluations for staff development.
- Maintained relationships with franchisees, focusing on satisfaction and compliance measures.
- Served as primary liaison between external partners and director to facilitate communication.
- Coordinated customer relations events such as annual dinners and overseas trips for engagement.
- Processed payroll using automated systems, ensuring accuracy and timeliness.
- Regularly maintained employee records and updated payroll information for efficiency.
- Communicated with suppliers to ensure timely delivery of goods and services.
- Maintained accurate records of financial transactions.
Marketing cum Admin Assistant
I-Write Services Sdn. Bhd.
01.2018 - 04.2019
- Organized and prepared documentation for client meetings and presentations effectively.
- Maintained inventory of office supplies to support daily operational needs.
- Provided exceptional customer service by handling incoming calls and inquiries.
- Entered data into spreadsheets using Microsoft Excel and similar applications accurately.
- Greeted visitors professionally, responding to inquiries and directing them appropriately.
- Managed database systems containing comprehensive customer contact information.
Intern
Ministry of Foreign Affairs (Wisma Putra)
07.2017 - 09.2017
- Assisted in project coordination and scheduling for various team initiatives.
- Conducted research to support strategic planning and decision-making processes.
- Created detailed reports summarizing project status and team progress.
- Collaborated with cross-functional teams to streamline communication and workflows.
Education
Bachelor of Social Sciences - Political Studies and Governance
Universiti Malaysia Sarawak (UNIMAS)
Foundation of Law -
Universiti Teknologi Mara (UiTM) Merbok, Kedah
Skills
- Administrative and HR management
- Event coordination
- Government relations
- Client support
- Travel planning
- Office administration
Certification
- E-Payroll Software (Info-Tech)
- Advanced Communication and Influencing Techniques (ASIA EXECUTIVE PROGRAMS)
- Food Handling Training (Akademi Kebersihan RS Sentosa)
References
Provided upon request
Timeline
PA to Director
B&A Properties Sdn. Bhd.
09.2024 - Current
PA to Director
Baby Nest Sdn. Bhd.
05.2019 - 07.2024
Marketing cum Admin Assistant
I-Write Services Sdn. Bhd.
01.2018 - 04.2019
Intern
Ministry of Foreign Affairs (Wisma Putra)
07.2017 - 09.2017
Bachelor of Social Sciences - Political Studies and Governance
Universiti Malaysia Sarawak (UNIMAS)
Foundation of Law -
Universiti Teknologi Mara (UiTM) Merbok, Kedah