I am seeking a position in the any industries focusing on billing, admin and office management that allow me to develop my abilities to contribute the best of my skill and effort for the growth of the company.
I am able to work in a a team, independent that requires multi department review and also to work for a company where there will be significant career development opportunities.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Billing Executive
Tiong Nam Logistics Solutions Sdn Bhd (Padang Besar Branch)
Padang Besar, Perlis
1 2017 - 3 2024
Providing customer monthly statement of account
Prepare monthly profit/Loss analysis to Branch Manager
Handling complaints from customers regarding billing issue
Updating quotation and customer file
Verifies accuracy of billing data, correcting any errors.
Being a head of department in the billing department.
Customer Service Coordinator
DB Schenker Logistics Sdn Bhd
Johor Bahru, Johor, Malaysia
08.2016 - 06.2017
Develop and maintain effective communication with customer (inbound and outbound).
Ensure all import and export shipment is accordance to local Custom legislation.
Responding to all customer complaints and inquiries in efficient manner.
Ensure all Kaercher product import and export are process accordingly.
Providing inventory reports and Stocktake reports to customer on monthly basis.
Ensure billing summary and KPI report are sent on monthly basis to customer.
Costing Executive
Local Basic Sdn Bhd
Johor Bahru, Johor, Malaysia
07.2015 - 08.2016
Receive purchase order from customer and key in to our database.
Receive the drawing from customer and study first before do the quotation and also get approval from Assistant General Manager.
Ensure the proforma invoice are sent to customer accordingly.
Personal Assistant to Assistant General Manager - preparing the meeting room and presentation slides.
Responding to all customer complaints and inquiries in efficient manner.
Education
BBA (Hons) Marketing -
UNIVERSITI TEKNOLOGI MARA (UiTM)
Segamat, Johor, Malaysia
11.2013
Diploma in Business Studies -
Universiti Teknologi Mara (UiTM )
Arau, Perlis, Malaysia
04.2008 - 04.2011
Sijil Pelajaran Malaysia (SPM)
Sekolah Menengah Kebangsaan Tun Mamat
Tangkak, Johor, Malaysia
04.2001 -
Skills
IT SKILLS
Microsoft Words, Excel, Outlook
WMS Kodigo Decimal, Supersunsystem, TNET
Personal Skills
Billing Rules
Ability to meet deadlines
Willing to gain professional or technical qualifications and constantly striving for continuous improvement
Languages Skills
Spoken & Written Language : English & Malay
Accomplishments
DB Schenker Logistics Sdn Bhd (Achievements)
The first Regional Distribution Centre in the Asia Pacific region was opened. It is located within the biggest port in Tanjung Pelepas. The opening of the facility will strengthen the performance of logistics chain.
The partnership with DB Schenker and the excellent infrastructure of the port will ensure the Kaercher product will grow rapidly and distribute to 14 subsidiaries.
Activities
Bureau of Research in Strategic Mangement Seminar
Participate in Relationship Marketing Academic Trip (2012)
Participate in Kesatria Negara (2008)
Participate in Keusahawanan Mahasiswa (FKM)
Participate in Intellectual Lecture (INSAN CEMERLANG)
Participate in Business Marketing Academic Trip (2012)
Drivinglicense
D
Personal Information
Age: 34 Years Old
Gender: Female
Marital Status: Married
Additional Information
REFERENCES
IZZUL FARIZA BINTI ZAKARIA
Senior Administration Tiong Nam Logistics Solutions
Phone No : 012-4366937
NORHAYATI BINTI SAAINON
Accountant Assistant
Universiti Malaysia Perlis (Unimap)
Phone No :019-4799086
Timeline
Customer Service Coordinator
DB Schenker Logistics Sdn Bhd
08.2016 - 06.2017
Costing Executive
Local Basic Sdn Bhd
07.2015 - 08.2016
Diploma in Business Studies -
Universiti Teknologi Mara (UiTM )
04.2008 - 04.2011
Sijil Pelajaran Malaysia (SPM)
Sekolah Menengah Kebangsaan Tun Mamat
04.2001 -
Billing Executive
Tiong Nam Logistics Solutions Sdn Bhd (Padang Besar Branch)