NUR FARIHA EZLIN BINTI AZMAN
KOTA BHARU, KELANTAN
Summary
Detail-oriented executive with strengths in compliance management and audit activities. Drives continuous improvement in compliance frameworks, enhancing organisational integrity and risk management practices. Coordinates internal audits and governance initiatives, ensuring adherence to ISO standards and strategic compliance objectives.
Overview
10
10
years of professional experience
Work History
Information Technology Officer (Compliance Exec)
Hospital Pakar USM
Kota Bharu-Kelantan, Malaysia
01.2023 - 12.2026
- Planned, implemented, monitored, reported, and improved compliance management activities, including audit management, issue management, and policy compliance, enhancing overall compliance effectiveness.
- Managed HPUSM Quality Management Systems based on MS ISO 9001:2015 and Shariah-based Quality Management System MS 1900:2014.
- Organised and conducted internal audits following ISO 19011:2018 Audit Management System requirements.
- Supported governance and risk management activities aligned with ISO 31000:2018 and ISO 37000:2021 frameworks, contributing to robust organisational compliance.
- Conducted risk assessments and root cause analysis to inform strategic compliance initiatives, strengthening compliance posture.
Information Technology Officer (HIS Project Team)
Hospital Pakar USM
Kota Bharu-Kelantan, Malaysia
05.2018 - 12.2022
- Designed Enterprise Architecture (EA) views and viewpoints using ArchiMate 3.0.
- Developed HPUSM business process architecture using Business Process Modelling Notation (BPMN) to enhance process clarity and stakeholder understanding.
- Coordinated documentation and communication for Hospital Information System (HIS) Project at HPUSM to ensure project alignment and stakeholder engagement.
Application Support Engineer
EGIS HEALTHCARE TECHNOLOGIES SDN BHD
Kuala Lumpur, Malaysia
11.2016 - 04.2018
- Installed, configured, and troubleshot software systems, ensuring seamless application operation.
- Diagnosed and resolved technical and application-related issues remotely and on-site.
- Monitored and maintained system performance, enhancing functionality and reliability.
- Performed system updates and upgrades to enhance functionality, security, and compatibility.
Education
Bachelor of Science - Bioinformatics
UNIVERSITY OF MALAYA (UM)
Kuala Lumpur01-2016
SCIENCE
KOLEJ MATRIKULASI MELAKA
01-2012
SMK ISMAIL PETRA
KOTA BHARU KELANTAN01-2010
Skills
1 Audit & Compliance Skills
- Internal auditing
- Good Auditing Practices
- ISO 9001:2015 , MS 1900:2014, ISO 19011:2018 , ISO 37301:2021, ISO 31000:2018 & ISO 37000:2021
- PDCA Cycle
2 Risk Management Skills
- Root Cause Analysis (RCA2)
- Failure Mode and Effects Analysis (FMEA)
- HIRARC
3 Technical Skills
- Microsoft Office ie Word/Excel/Project
- Business process modeling Notation (BPMN)
- Archimate 30
4 Others Skills
- Strategic planning
- Report-writing
Accomplishments
- Co-Author for Business Process Diagram (2025)
Co-authored the Hospital Pakar USM Business Process Diagram for Acute Coronary Syndrome, which received a registered Copyright Certificate.
- Sanggar Sanjung Award 2023
Received the Sanggar Sanjung Award 2023 in the Quality Category during the Business IT Architecture Series (BITAS) Conference 2023.
- Enterprise Architecture Achievement Award 2022
Awarded the Enterprise Architecture Achievement Award 2022 during the Business IT Architecture Series (BITAS) Conference 2023
Timeline
Information Technology Officer (Compliance Exec)
Hospital Pakar USM
01.2023 - 12.2026
Information Technology Officer (HIS Project Team)
Hospital Pakar USM
05.2018 - 12.2022
Application Support Engineer
EGIS HEALTHCARE TECHNOLOGIES SDN BHD
11.2016 - 04.2018
Bachelor of Science - Bioinformatics
UNIVERSITY OF MALAYA (UM)
SCIENCE
KOLEJ MATRIKULASI MELAKA
SMK ISMAIL PETRA