NUR FARHANA BT HARUN
Bachelor Of Business Administration (Risk Management And Takaful) And Honors
Melaka
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
6
6
years of professional experience
10
10
years of post-secondary education
2
2
Languages
Work History
Internship Student
Koperasi Angkatan Tentera (Cawangan Melaka)
Melaka
03.2022 - 08.2022
- Provided clerical support, addressing routine and special requirements.
- Answered and transferred incoming telephone calls, taking messages for various staff members.
- Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
- Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
- Processed customer transactions promptly, minimizing wait times.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Calculated fees due, interest and change for customer transactions.
Waiter
Brew And Butter Cafe
Kuantan
07.2017 - 09.2017
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Tallied cash drawer at beginning and end of each work shift.
Sales Assistant
Bata Malaysia Sdn Bhd
Kuantan
01.2017 - 07.2017
- Learned about competitors' products and consumers' interests to answer questions and provide more complete information.
- Referred customers to various services by evaluating needs and providing recommendations.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Education
Bachelor Of Business Administration - Risk Management And Takaful
University Sultan Zainal Abidin
Kuala Terengganu 09.2018 - 09.2022
Sijil Pelajaran Malaysia - Accounting
Sekolah Menengah Kebangsaan Beserah
Kuantan 01.2012 - 11.2016
Matriculation - Accounting
Kolej Matrikulasi Pahang
Gambang 06.2017 - 06.2018
Skills
Administrative tasks
Timeline
Internship Student
Koperasi Angkatan Tentera (Cawangan Melaka)
03.2022 - 08.2022
Bachelor Of Business Administration - Risk Management And Takaful
University Sultan Zainal Abidin
09.2018 - 09.2022
Waiter
Brew And Butter Cafe
07.2017 - 09.2017
Matriculation - Accounting
Kolej Matrikulasi Pahang
06.2017 - 06.2018
Sales Assistant
Bata Malaysia Sdn Bhd
01.2017 - 07.2017
Sijil Pelajaran Malaysia - Accounting
Sekolah Menengah Kebangsaan Beserah
01.2012 - 11.2016
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