Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic
NUR FARATUL AISYAH NASWAH

NUR FARATUL AISYAH NASWAH

Putrajaya

Summary

Seeking a challenging career with a progressive organization that provides an opportunity to capitalize on technical skills and abilities. Resilient, confident, and works well under pressure. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience

Work History

Sales Associate

THC METAL ENGINEERING SDN BHD
2024.04 - Current
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Sales Associate

UNDER ARMOUR MALAYSIA
2021.01 - 2023.01
  • Ensure high levels of customer satisfaction through excellent sales service
  • Assess customer's needs and provide assistance and information on product features
  • Follow and achieve the department's sales goals on a monthly, quarterly, and yearly basis
  • Remain knowledgeable on products offered

Stocktaker

RGIS (PART-TIMER)
2020.01 - 2020.01
  • Demonstrated strong attention to detail while counting items, ensuring minimal errors during the stock-taking process.
  • Collaborated with team members to achieve timely completion of comprehensive stock audits.

Barista

STARBUCKS
2019.01 - 2020.01
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Graphic Designer

JAMIN YAKIN TRADING (INTERNSHIP)
2015.01 - 2017.01
  • Developed creative design for print materials, brochures, banners, and signs.
  • Conceptualized creative designs for print materials, banners, and signs.
  • Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.

Education

PRODUCT DESIGN & MANUFACTURING

German-Malaysian Institute
2016

Sijil Pelajaran Malaysia -

SMK Tunku Besar Tampin
2014

Skills

  • Detail-Oriented
  • Process Flows
  • Time Management
  • Problem Solving
  • Communication Skills
  • Teamwork and Collaboration
  • Customer Service
  • Attention to Detail

Languages

Malay
Native language
English
Upper intermediate
B2
Malay
Proficient
C2

References

  • Nur Hazwani, 014-5290604, MANAGER
  • Siti Hawa Hamdan, 017-6329824, SENIOR SUPERVISOR

Timeline

Sales Associate

THC METAL ENGINEERING SDN BHD
2024.04 - Current

Sales Associate

UNDER ARMOUR MALAYSIA
2021.01 - 2023.01

Stocktaker

RGIS (PART-TIMER)
2020.01 - 2020.01

Barista

STARBUCKS
2019.01 - 2020.01

Graphic Designer

JAMIN YAKIN TRADING (INTERNSHIP)
2015.01 - 2017.01

PRODUCT DESIGN & MANUFACTURING

German-Malaysian Institute

Sijil Pelajaran Malaysia -

SMK Tunku Besar Tampin
NUR FARATUL AISYAH NASWAH