Nurfarain binti Kamarul Azali
Summary
To secure a responsible career opportunity by expanding her knowledge and skills, thereby making a significant contribution to the dynamic team and company's success. Eagerly seeking a position where she can utilise her strong organisational and technical skills, educational background and ability to work well with people.
Overview
5
5
years of professional experience
Work History
Trust & Safety Associate
Accenture
Kuala Lumpur
09.2024 - 05.2026
- Review and remove non-compliant content to uphold client guidelines while enhancing community safety.
- Investigate, resolve and relay complex content issues to the broader Trust and Safety team.
- Understand and remain updated on changing client policies and guidelines.
- Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.
Associate Sales Support Specialist
Concentrix
Kuala Lumpur
11.2021 - 09.2024
- Created and managed sales quotes in Salesforce CRM, averaging 300+ quotes and bookings per month.
- Reviewed and verified purchase orders and invoices against quotes to ensure accurate booking and closing of orders in CRM.
- Researched and validated incoming requests, checking product tags, service levels, and warranty details to ensure accuracy of sales quotes and support timely order processing.
- Performed detail data checks to maintain 99% accuracy in quotes, reducing downstream issues and rework.
R&D and Design Engineer
Sumitomo Electric Interconnect Products (M) Sdn Bhd
Johor
04.2021 - 11.2021
- Conducted physical, chemical, and reliability testing for new products and materials to ensure compliance with quality standards.
- Monitored new product development and quality improvements to support high reliability and environmental compliance.
- Developed auto inventory system for technicians to track wire stock levels, improving inventory management processes.
- Designed an auto inventory system to help technician to monitor leftover wire stock in inventory room.
Education
Bachelor of Electronics and Bioinformatics Engineering -
Meiji University
Japan03-2021
Diploma in Electrical and Electronic Engineering -
University Kuala Lumpur MIDI-MJHEP
Selangor, Malaysia03-2019
Skills
- MS Office
- Analytical skills
- Teamwork
- Policy compliance
- Salesforce management
- Risk assessment
- Communication skills
Languages
- Malay
- English - TOEIC
- Japanese - JLPT N2
Timeline
Trust & Safety Associate
Accenture
09.2024 - 05.2026
Associate Sales Support Specialist
Concentrix
11.2021 - 09.2024
R&D and Design Engineer
Sumitomo Electric Interconnect Products (M) Sdn Bhd
04.2021 - 11.2021
Bachelor of Electronics and Bioinformatics Engineering -
Meiji University
Diploma in Electrical and Electronic Engineering -
University Kuala Lumpur MIDI-MJHEP